Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive, and punctual. Works well within team settings.
Overview
21
21
years of professional experience
Work History
Cashier
Nordstrom Rack
Portland, Oregon
09.2020 - 05.2024
Operated cash register efficiently for customer transactions.
Delivered excellent customer service to create positive shopping experiences.
Maintained accurate cash drawer and balanced at shift end to ensure financial integrity.
Assisted customers with returns and exchanges in a friendly manner.
Processed merchandise using point-of-sale systems effectively.
Collaborated with team members to ensure smooth operations during busy periods.
Upheld store policies and procedures to maintain a safe environment.
Organized merchandise displays to enhance product visibility and accessibility.
Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Accepted cash and credit card payments, issued receipts and provided change.
Operated cash register or POS system to receive payment by cash, check and credit card.
Collected payments and provided accurate change.
Welcomed customers at the entrance to create a friendly shopping atmosphere. and answered any questions they had about the store's products and services.
Executed various tasks to support store operations.
Placed merchandise on shelves to maintain organized inventory and enhance customer accessibility. with merchandise when needed.
Helped customers find specific products, answered questions, and offered product advice.
Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
Issued receipts, refunds, credits or change due to customers.
Answered customer questions and provided store information.
Delivered a high level of customer service to patrons using active listening and engagement skills.
Trained new team members in cash register operation and customer service techniques to enhance team efficiency.
Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Provided excellent customer service while promoting loyalty programs to increase sales potential.
Learned roles of other departments to provide coverage and keep store operational.
Followed company security procedures for handling large sums of money.
Travel Agent Assistant
Unforgettable honeymoons
Portland, OR
08.2016 - 09.2018
Customer Service Representative
LaQunita Inn & Suites
Boston, MA
06.2013 - 02.2015
Store Manager
Gymboree Play & Music
Columbia, MD
01.2009 - 06.2012
Photographer
Sears
Columbia, MD
03.2003 - 07.2009
Education
Diploma - General studies
Oakland mills high
Columbia, MD
High school or equivalent -
Skills
Photography
Travel agent skills
Wonderful customer service skills
Store Management Experience
Cash register operation
Customer relationship management
Problem solving
Effective communication
Attention to detail
Active listening
Time management
Customer service excellence
Empathy and patience
Refund handling
Dependability and reliability
Cash handling expertise
Product recommendations
Drawer balancing
Transaction handling
Credit and cash transactions
Customer service
Cash register systems
Retail merchandising
Professionalism and courtesy
Personal Information
Title: Help grow with a company
Work Permit: Authorized to work in the US for any employer
Visa Status: Authorized to work in the US for any employer