Lindsey Savage
Owosso,MI
Summary
Attentive assistant store manager offering several years working in retail sales industry. Focused and enthusiastic demeanor with strong background building successful teams. Proven track record for creating positive working and shopping environments.
Overview
27
27
years of professional experience
Work History
Assistant Store Manager
Home Depot
Owosso, MI
11.2002 - Current
- Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
- Identified areas of operational inefficiency and implemented solutions to streamline processes.
- Resolved customer complaints in a timely manner and addressed any issues that may arise during store hours.
- Ensured compliance with all safety regulations throughout the store premises.
- Conducted regular performance reviews with staff members to assess individual progress and set goals for future development.
- Organized weekly meetings with department heads to review progress on key objectives.
Bank Teller
Chemical Bank
Owosso, MI
05.2002 - 11.2002
- Processed customer deposits and withdrawals accurately, balancing cash drawer daily.
- Maintained confidentiality of bank records, transactions and customer information.
- Provided exceptional customer service to customers by answering inquiries, resolving complaints and processing transactions in a timely manner.
- Verified customer signatures on documents and ensured accuracy of all paperwork before submitting for approval.
Assistant Manager
Liz Claiborne
Howell, MI
05.2000 - 09.2001
- Assisted in the development of operational strategies to ensure efficient and productive operations.
- Developed a system for tracking inventory and ordering supplies as needed.
- Managed customer service inquiries and complaints in a timely manner.
- Collaborated with management on developing strategic plans for achieving business goals.
Shift Manager/Key Holder
Ponderosa Steakhouse
Owosso, MI
09.1997 - 05.2000
- Assisted in leading and motivating a team of 10+ employees to ensure excellent customer service.
- Provided training on store policies, procedures, and standards to new hires and existing staff.
- Ensured proper opening and closing procedures were followed daily.
- Resolved customer complaints promptly and professionally.
- Scheduled personnel shifts based on business needs while ensuring adequate coverage at all times.
Education
High School Diploma -
Owosso High School
Owosso, MI06-1999
Skills
- Operations Oversight
- Customer Service and Engagement
- Performance Evaluations
- Relationship building and management
- Team Building and Leadership
- Time Management
- Staff Scheduling
- Mentoring and Coaching
Timeline
Assistant Store Manager
Home Depot
11.2002 - Current
Bank Teller
Chemical Bank
05.2002 - 11.2002
Assistant Manager
Liz Claiborne
05.2000 - 09.2001
Shift Manager/Key Holder
Ponderosa Steakhouse
09.1997 - 05.2000
High School Diploma -
Owosso High School
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