Lindsey Savchuk
Summary
Friendly Reservation Agent with proficiency in interacting effectively by telephone with guests of diverse ages, backgrounds and interests. Projects service-mentality with warm, caring attitude while maintaining efficiency and optimizing revenue. Offering 4 years of experience in customer service.
Energetic and personable Fashion Model versed in web, catalog, print and other shoot types. Trained in editorials and high fashion. Highly effective on catwalk to take direction from designers and maintain composure in high-pressure environments. Builds rapport with photographers, makeup artists and stylists to promote shoot success
Overview
4
4
years of professional experience
1
1
Certification
Work History
Server
Carrabba's Italian grill- Bloomin Brands
09.2021 - 05.2023
- Onboarded and delivered exceptional client service to 200+ customers per shift during peak times
- Memorized over 50+ different menu items and helped guide guests to their ideal dining experience
- Memorized 30+ cocktails and wines
- Managed the POS and CRM system and entered 50+ orders per hour with zero errors
- Helped train multiple staff to use the technical systems
- Provided prompt customer support with a professional, friendly, and patient attitude
- Bottle service for guests interested in wine, knowledgeable on pairing wines and different blends and tastes.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Lead Hostess
Casa Tina's Authentic Mexican Restaurant
05.2020 - 04.2021
- Front of House hostess and guest seating, consulting with customers and taking reservations, Drink service
- Cultivated positive guest relations by managing information and orchestrating speedy seating.
- Answered customer questions about hours, seating, and menu information.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Accommodated special seating requests for guests to enhance satisfaction.
Team Member
CHICK-FIL-A
12.2018 - 04.2019
- Face to Face Customer Service/Greeter, Cashier & Cashier Trainer for new hires, Runner/ Expediter/Front of House/Drive-Thru/Curb-Side Delivery, Hospitality organizer for events
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Contributed to team success by completing jobs quickly and accurately.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Trained new team members by relaying information on company procedures and safety requirements.
Education
Associate of Arts -
Seminole State College of Florida
Sanford, FL05.2023
Skills
- Fast problem-solving skills
- Respectful
- Self-starter/great when working independently on tasks
- Strong work ethic
- Great with multitasking and decision-making
- Strong communication skills (The key to any healthy relationship!)
- Extremely outgoing and kind, always bring my best attitude to work :)
- Reading Comprehension
- Customer Needs Assessments
- Guest Inquiries
- Effective Listening
- Promotions Programs
- Critical Thinking
- Telephone Reception
- Reservation Software
- Customer Satisfaction
- Customer Reservations
- Fashion Events
- Fashion Trends Understanding
- Special Occasion Styling
- Makeup Knowledge
- Physical Fitness
- Active Listening
- Model Collaboration
- Fashion Show Preparation
- Professional Relationships
- Runway Modeling
- Fashion Photography
- Editorial Shoots
- Fashion and Editorial Shoots
Other Experience
- 50+ Relay for life - Fundraiser and volunteer work for cancer research
- 12+ hours of volunteer work at community thrift stores
- 10+ BB&T volunteer work painting nursing home patient rooms
- 6+ Volunteer work with conversion at ft. Desoto state park cleaning the beach.
About Me
Lindsey Savchuk, I'm a part time college student and a professional model in my free time to express my creative side. I love yoga, meditation, working out, reading, and hiking. I have a lively and peaceful aura that I carry around. I've been described as positive, earthy, organized and balanced Lastly, I have a passion for healing/helping people of all ages., 727-483-0001, Lindseysavchuk@yahoo.com, 04/17/2001, 22 years old, Redington Beach, Florida
Certification
- MCAS - Microsoft Certified Application Specialist
yoga
Practicing yoga strengthens my connection to my mind and body, helping me show up better for myself and others.
Timeline
Server
Carrabba's Italian grill- Bloomin Brands
09.2021 - 05.2023
Lead Hostess
Casa Tina's Authentic Mexican Restaurant
05.2020 - 04.2021
Team Member
CHICK-FIL-A
12.2018 - 04.2019
Associate of Arts -
Seminole State College of Florida
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