A driven individual passionate about learning new roles and business concepts. Skilled in reconciling accounts, identifying discrepancies, and resolving billing issues promptly. Strong attention to detail and numerical accuracy, with a commitment to maintaining confidentiality and upholding the highest standards of integrity in financial transactions. Detail-oriented and able to learn new concepts quickly.
· One year of experience in the sales environment with a passion for high quality customer service.
· Developed and maintained relationships with key clients to ensure repeat business.
· Created detailed reports daily, weekly, and monthly sales activity.
· Generated new sales leads through cold calling, social media and sale events.
· Analyzed customer feedback to improve service.
· Developed key customer relationships to increase sales
· Managed inventory levels by ordering sufficient stock for each account
· Answered inquiries from prospective customers regarding features of products and services offered.
· Answered inquiries regarding billings, payments, and account status.
· Performed additional duties as assigned by management team.
· Monitored accounts receivable activity to ensure timely payment of invoices.
· Assisted with year-end closing tasks including preparing journal entries.
· Performed data entry into accounting software programs such as QuickBooks.
· Managed customer relations through effective communication.