Lindsey Scheffler
De Soto,MO
Summary
Driven Sales Consultant with a proven track record at Twin City Toyota, excelling in customer relationship management and CRM proficiency. Mastered the art of closing deals and fostering client loyalty through exceptional service, contributing to sustained revenue growth. Skilled in upselling and adept at turning consultations into high customer satisfaction and repeat business.
Overview
10
10
years of professional experience
Work History
Sales Consultant
Twin City Toyota
01.2019 - Current
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Provided sales and customer service assistance to walk-in traffic
- Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
- Followed up with existing customers to provide additional support and address concerns.
- Boosted customer satisfaction by providing personalized consultations and tailored product recommendations.
- Contributed to a positive work environment by supporting fellow Sales Consultants in achieving their individual goals and targets.
- Nurtured leads through consistent follow-ups, ultimately converting prospects into satisfied customers.
- Responded to telephone and in-person requests for information.
- Attended ongoing training sessions to stay current on industry trends, market conditions, and product offerings – applying knowledge gained to better serve customers.
- Conducted comprehensive product demonstrations for clients, resulting in increased understanding of features and benefits.
- Maintained sense of urgency in answering customer questions and requests through email or voice messaging.
- Strengthened brand reputation by delivering superior customer experiences that fostered loyalty and repeat business.
- Kept detailed records of daily activities through online customer database.
Direct Support Professional
Next Step for Life
03.2015 - 01.2019
- Maintained clean, safe, and well-organized patient environment.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Supported clients with personal care tasks, ensuring their dignity and privacy were maintained at all times.
- Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
Education
GED
Home Schooled
De Soto, MOSkills
- Time Management
- Customer Relationship Management
- CRM proficiency
- Product and service knowledge
- Objection handling
- Closing Techniques
- Listening Skills
- Customer Service
- Upselling and Cross Selling
- Customer Relations
- Customer Needs Assessment
- Account Management
- Client Account Management
- Multitasking
Timeline
Sales Consultant
Twin City Toyota
01.2019 - Current
Direct Support Professional
Next Step for Life
03.2015 - 01.2019
GED
Home Schooled
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