Organized and dependable candidate with over five years of experience working as a Care Manager. Successful in managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
Work History
Care Manager III
Central New York Health Home Network
Utica, USA
07.2021 - Current
Coordinated with healthcare providers to ensure seamless continuity of care for clients.
Established and maintained relationships with clients, families, and community partners to effectively coordinate services tailored to client's needs.
Assessed clientele through comprehensive evaluations and interdisciplinary team discussions to enhance service delivery.
Responded to emergency situations and provided support to promote client safety and well-being.
Supervisor
Price Chopper Supermarket
Richfield Springs, USA
06.2016 - 07.2021
Led team to sustain efficiency through strong leadership and effective problem-solving.
Resolved customer complaints and adjusted policies to effectively address evolving needs.
Provided assistance in Guest Services by addressing customer inquiries and concerns. and completed transactions for Western Union, tickets for NYS lottery, processed payroll checks for associates and checks for customers.
Education
Bachelor of Science - Human Development
University of Albany
Albany, NY
Associate of Arts - Social Services
Herkimer County Community College
Herkimer, NY
Skills
Care coordination
HealtheConnections
Foothold Care Management
Microsoft Excel
Microsoft Word
Microsoft Outlook
Microsoft Teams
Organized
Effective communication
Teamwork
Creativity
Accomplishments
Mandated Reporter
Able to serve HARP and HH+, received an approval letter from the Office of Mental Health
Government Programs Care Manager III at Blue Cross and Blue Shield of IllinoisGovernment Programs Care Manager III at Blue Cross and Blue Shield of Illinois