Lindsey Silveira
Butte,MT
Summary
Experienced finance, management, and administration with over 12 years of experience in optimizing profit and efficiency. Highly dependable, ethical, and reliable support specialist and leader. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
7
7
years of professional experience
Work History
Finance & Insurance Manager
Maverick Motorsports
Butte, United States
04.2022 - Current
- Obtained copies of applicants' credit histories and reviewed paperwork to determine feasibility of granting loans.
- Monitored pipelines to track and log status of loans.
- Proactively identified solutions for customers experiencing credit issues.
- Created strategies to develop and expand existing customer sales, resulting in increase in annual sales.
- Compiled closing packages for drafting and presentation accuracy.
Finance Clerk
Butte Auto
Butte, MT
07.2021 - 04.2022
- Handled customer complaints with relative ease by conducting research, listening carefully and taking appropriate action.
- Monitored pipelines to track and log status of loans.
- Explained very technical financial information to applicants in easy to understand language.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Followed best practices for managing large quantities of personal financial information, fostering data security and integrity
Office Manager - Sales - Traffic Coordinator
KXLF KBZK News
Butte , MT
09.2019 - 07.2021
- Improved office operations by automating client correspondence, record tracking and data communications
- Oversaw office inventory activities, including ordering and requisitions, stocking and shipment receiving
- Used consultative sales approach to understand customer needs and recommend relevant offerings
- Functioned as backup in areas of sales, support, and services
- Created impactful relationships with customers to cultivate loyalty, boosting customer satisfaction ratings
- Missing and Material Instructions - Commercial Coordinator
• Enter, Change, or delete instructions. Apply and Revise Spots.
• Revise commercials, promos, and PSA’s
Sales Team Lead - Customer Service
Orkin Pest Control
Riverside, CA
06.2017 - 07.2019
- Expanded sales revenues by identifying opportunities and executing customized marketing plans
- Supported sales account managers by providing accurate and detailed reports
- Recommended pest control services to customers, thoroughly explaining details
- Built strong relationships with clients by following up on previous purchases and suggesting new products
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue
- Monitored metrics and marketing investments to assess performance and implement continuous improvements
Sales Administrator
Solaire Energy Systems - Volaris Solar
Colton, CA
03.2014 - 09.2015
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue
- Recruited, interviewed and hired individuals adding value, dedication and knowledge to sales team
- Worked diligently to resolve unique and recurring complaints, promoting loyalty and enhancing operations
- Coordinated staff sales meetings to discuss developmental strategy, best practices and process improvements
Receptionist
Inland Paper Co.
Ontario, CA
09.2009 - 05.2010
- Sorted, received and distributed mail correspondence between departments and personnel
- Collected and distributed messages to team members and managers to support open communication and high customer service
- Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity
- Answered telephone calls to field inquiries from clients, vendors and various other callers seeking information
- Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels
Education
Bachelor of Arts - Business Management
American Military University
West Virginia06.2024
Skills
- Financial History Analysis
- Credit History Review
- Profitability Assessments
- Client Consultations
- Maintaining Customer Database
- Qualified Lead Generation
- Administrative Management
- Bookkeeping Operations
Timeline
Finance & Insurance Manager
Maverick Motorsports
04.2022 - Current
Finance Clerk
Butte Auto
07.2021 - 04.2022
Office Manager - Sales - Traffic Coordinator
KXLF KBZK News
09.2019 - 07.2021
Sales Team Lead - Customer Service
Orkin Pest Control
06.2017 - 07.2019
Sales Administrator
Solaire Energy Systems - Volaris Solar
03.2014 - 09.2015
Receptionist
Inland Paper Co.
09.2009 - 05.2010
Bachelor of Arts - Business Management
American Military University
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