Summary
Overview
Work History
Education
Skills
Websites
Awards Additional Work
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Timeline
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Lindsey Smith

Lindsey Smith

North Bend,WA

Summary

Dynamic leader with proven success at Convoy, driving a $500M+ revenue region. Expert in project management and data analysis, achieving a 12.2% improvement in batch match rates. Skilled in fostering team morale and implementing innovative solutions, enhancing operational efficiency and client satisfaction across high-revenue accounts.

Overview

11
11
years of professional experience

Work History

<ul><li>Manage 5 direct reports as leader of the NW Region ($500M+ annual revenue) for a 6-year-old startup, as the team that owns the crucial business of matching shipments with the most cost-efficient strategies to secure high-quality carriers for our customers.</li><li>Delegated ownership of Product and Programs for Brokerage through proven ability to approach problems analytically.</li><li>Lead 1+ year projects such as creation of a new broker board product, migration of a backend data transformation from shipper to carrier jobs, which set teams up for success with product efficiencies gained/minimal disruption in day-to-day or tooling.</li><li>Achieved a company-wide batching empty miles initiative through partnership with P&E, breaking down complex algorithms to present data driven proposals for scalable solutions that improved batch match rate from 1.3% to 13.5% YoY with estimated $4.5M profit improvement.</li></ul>

Convoy
Seattle, WA
06.2019 - Current
  • Manage 5 direct reports as leader of the NW Region ($500M+ annual revenue) for a 6-year-old startup, as the team that owns the crucial business of matching shipments with the most cost-efficient strategies to secure high-quality carriers for our customers.
  • Delegated ownership of Product and Programs for Brokerage through proven ability to approach problems analytically.
  • Lead 1+ year projects such as creation of a new broker board product, migration of a backend data transformation from shipper to carrier jobs, which set teams up for success with product efficiencies gained/minimal disruption in day-to-day or tooling.
  • Achieved a company-wide batching empty miles initiative through partnership with P&E, breaking down complex algorithms to present data driven proposals for scalable solutions that improved batch match rate from 1.3% to 13.5% YoY with estimated $4.5M profit improvement.

<ul><li>Managed budgets and project strategy for clients seeking feasible solutions for MR surveys for the entire West Region sales team, acted as the escalation for 5 direct reports.</li><li>Lead critical brainstorming for innovative approaches that led to Strategic Partnership win with J.D. Power ($2M annual revenue) and point of entry with Facebook (initial project revenue estimate $800k).</li><li>Elected to be CoE (Champion of Excellence) for the creation and implementation of Sugar CRM and One Platform.</li><li>Trusted with all enterprise, high revenue clients such WB, Zillow, Microsoft, all with annual revenues from $200k-$2M.</li></ul>

Kantar
Bellevue, WA
06.2015 - 04.2019
  • Managed budgets and project strategy for clients seeking feasible solutions for MR surveys for the entire West Region sales team, acted as the escalation for 5 direct reports.
  • Lead critical brainstorming for innovative approaches that led to Strategic Partnership win with J.D. Power ($2M annual revenue) and point of entry with Facebook (initial project revenue estimate $800k).
  • Elected to be CoE (Champion of Excellence) for the creation and implementation of Sugar CRM and One Platform.
  • Trusted with all enterprise, high revenue clients such WB, Zillow, Microsoft, all with annual revenues from $200k-$2M.

<ul><li>Contributed to a variety of diverse campaigns including digital targeting, UI design and social media, LinkedIn targeting.</li><li>Analyzed customer pains, needs, and desired outcomes for future ad campaigns and proposals for demand generation, adoption and conversion.</li></ul>

Vertic
06.2014 - 06.2015
  • Contributed to a variety of diverse campaigns including digital targeting, UI design and social media, LinkedIn targeting.
  • Analyzed customer pains, needs, and desired outcomes for future ad campaigns and proposals for demand generation, adoption and conversion.

Education

Bachelor’s Degree - Business Administration: Marketing/Finance

06/2014
06.2014

Skills

  • Data Driven Decision Making
  • Process improvement
  • Time Management and Prioritization
  • Morale planning
  • CRM Systems (Salesforce, etc)n
  • Data Driven Decision Making
  • Process improvement
  • Time Management and Prioritizatio
  • Morale planning
  • CRM Systems (Salesforce, etc)n

Awards Additional Work

  • Won 6 total Spark Awards at Kantar.
  • Received a 4 (exceptional contributor) on four annual reviews.
  • Volunteered to lead culture/morale teams at Convoy and Kantar.

<Enter your own>

Title: Manager, Brokerage Operations

Timeline

<ul><li>Manage 5 direct reports as leader of the NW Region ($500M+ annual revenue) for a 6-year-old startup, as the team that owns the crucial business of matching shipments with the most cost-efficient strategies to secure high-quality carriers for our customers.</li><li>Delegated ownership of Product and Programs for Brokerage through proven ability to approach problems analytically.</li><li>Lead 1+ year projects such as creation of a new broker board product, migration of a backend data transformation from shipper to carrier jobs, which set teams up for success with product efficiencies gained/minimal disruption in day-to-day or tooling.</li><li>Achieved a company-wide batching empty miles initiative through partnership with P&E, breaking down complex algorithms to present data driven proposals for scalable solutions that improved batch match rate from 1.3% to 13.5% YoY with estimated $4.5M profit improvement.</li></ul>

Convoy
06.2019 - Current

<ul><li>Managed budgets and project strategy for clients seeking feasible solutions for MR surveys for the entire West Region sales team, acted as the escalation for 5 direct reports.</li><li>Lead critical brainstorming for innovative approaches that led to Strategic Partnership win with J.D. Power ($2M annual revenue) and point of entry with Facebook (initial project revenue estimate $800k).</li><li>Elected to be CoE (Champion of Excellence) for the creation and implementation of Sugar CRM and One Platform.</li><li>Trusted with all enterprise, high revenue clients such WB, Zillow, Microsoft, all with annual revenues from $200k-$2M.</li></ul>

Kantar
06.2015 - 04.2019

<ul><li>Contributed to a variety of diverse campaigns including digital targeting, UI design and social media, LinkedIn targeting.</li><li>Analyzed customer pains, needs, and desired outcomes for future ad campaigns and proposals for demand generation, adoption and conversion.</li></ul>

Vertic
06.2014 - 06.2015

Bachelor’s Degree - Business Administration: Marketing/Finance

06/2014

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Lindsey Smith