Summary
Overview
Work History
Education
Skills
Timeline
StoreManager

Lindsey Stansberry

Miamisburg,OH

Summary

Dynamic Store Manager with a proven track record at Joann Fabrics, excelling in customer service and problem-solving. Enhanced customer satisfaction through innovative merchandising and effective staff training, leading to significant sales growth. Adept at multitasking and organization, fostering a positive team environment while optimizing operations and inventory management.

Overview

24
24
years of professional experience

Work History

Store Manager

Joann Fabrics
10.2000 - Current
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Assisted with hiring, training and mentoring new staff members.
  • Improved customer satisfaction through staff training in customer service and product knowledge.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Completed point of sale opening and closing procedures.
  • Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
  • Maximized sales by creating innovative visual merchandising displays and store layouts.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
  • Fostered a positive work environment by cultivating strong relationships between team members through team-building activities and consistent recognition of individual achievements.
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
  • Optimized labor scheduling according to store needs while adhering to budget constraints, maximizing productivity without compromising service quality.

Education

Miamisburg High School
Miamisburg, OH
06.2001

Skills

  • Customer service
  • Problem-solving
  • Customer relations
  • Multitasking and organization

Timeline

Store Manager

Joann Fabrics
10.2000 - Current

Miamisburg High School
Lindsey Stansberry