Lindsey Thompson
Novi
Summary
Meticulous inventory professional with 12+ years of logistics and operations experience including strong analytical skills, optimizing stock levels and reducing shrink. Expert at utilizing inventory software and tracking systems to ensure accurate records and efficient procedures. Known for effective team collaboration and adaptability to changing demands, always aiming to deliver significant results. Highly reliable with excellent problem-solving abilities and phenomenal attention to detail.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Inventory Control Specialist / Logistics Processor
Nordstrom
Novi, Michigan
01.2014 - Current
- Managed weekly RFID and cycle counts to maintain accurate inventory levels and support operational efficiency on fashion floor.
- Achieved improved accuracy through thorough variance investigations and root-cause analysis. Reconciled POS and WMS records with physical counts, resulting in enhanced inventory management. Documented and executed corrective actions to mitigate future discrepancies.
- Developed and enforced stockroom zoning and FIFO labeling protocols to minimize misplacements and stockouts.
- Assisted in conducting monthly audits and annual physical inventory through management of count plans. Supported team by delegating tasks and collaborating with leadership and loss prevention to confirm results.
- Supported omnichannel fulfillment operations (BOPUS/Ship to Store), focusing on timely order picks and meticulous packaging to safeguard brand reputation.
Stock Controller
Moncler
Troy, Michigan
11.2022 - 12.2025
- Managed receiving, tagging, and replenishment processes, conducting cycle counts to support luxury retail demands.
- Monitored and aligned visual merchandising practices with selling priorities to enhance product visibility and customer experience.
- Directed weekly reconciliation activities to support consolidation initiatives and rectify discrepancies, ensuring compliance with audit standards.
- Analyzed aged inventory and replenishment needs through Excel trackers, delivering actionable insights to management for optimizing stock levels.
- Engaged with client advisors to efficiently address client requests, ensuring superior in-store service delivery.
Client Service Specialist
Great Lakes Wealth, LLC
Northville, Michigan
11.2022 - 12.2025
- Managed daily client service operations for wealth advisory team, overseeing onboarding, account maintenance, money movement, and scheduling.
- Achieved timely client outcomes by preparing comprehensive meeting materials and performance summaries. Drove follow-up initiatives to ensure effective communication and resolution.
- Assessed and prioritized incoming calls and emails, routing requests to advisors and upholding compliance accuracy throughout the process.
- Ensured accurate upkeep of CRM records and operational checklists, facilitating streamlined workflows in partnership with Director of Operations.
- Facilitated outstanding client experiences through proactive communication and adept problem-solving strategies.
- Contributed to the design and production of marketing collateral focused on demonstrating the value proposition of company services to attract prospective clients.
Education
Associate of Liberal Arts -
Oakland Community College
Farmington, Michigan12.2016
Skills
- Operational Efficiency
- Attention to Detail
- Team Player
- Time Management
- Customer Service
- Data Entry
- Critical Thinking
- RFID Expert
Certification
Certified in Microsoft Office Applications (Word, Excel, Powerpoint, Outlook)
Languages
English
Native or Bilingual
Spanish
Professional Working
Interests
- Physical Fitness
- Logic Puzzles
- Reading
- Music
- Kayaking
- Hiking
Timeline
Stock Controller
Moncler
11.2022 - 12.2025
Client Service Specialist
Great Lakes Wealth, LLC
11.2022 - 12.2025
Inventory Control Specialist / Logistics Processor
Nordstrom
01.2014 - Current
Associate of Liberal Arts -
Oakland Community College