LINDSEY THORNE
Danville,VA
Summary
I am seeking a role at your facility that will allow me to utilize my experience working with the public, while also showcasing my passion for helping others. Self-motivated with exceptional communication and computer capabilities. A former Research Coordinator from UNC and in search for a new opportunity of growth.
Overview
5
5
years of professional experience
Work History
Research Coordinator
UNC Chapel Hill
Chapel Hill, NC
01.2023 - 06.2023
- Entered data from patients filing cabinet and uploaded info. onto Gempop to be stored for future Tissuebank
- Learned important information from patient's who have IBD and was able to sit in on conferences with Doctors and lab assistants that shared their discoveries/learnings from tissue collections of the epithelial layer of the GI tract
- Documented data into patients' chart to be filed
- Worked with Excel to document entry data such as date/tube label #/Location (L1-L3)/Behavior (B1-B3) non-inflamed/inflamed/site of retrieval/Dr./ Stool Kits
- Identified issues that may interfere with findings and/or collaborations with fellow employees
- Familiar with: ConnectCarolina/Epic/Onyen/Powerpoint/Excel
Assistant Manager
Ivy and Leo
Greensboro, NC
03.2022 - 06.2022
- Processes payments and returns accurately receipts, cash, coin and cards to customers
- Delivers quality customer service while cultivating client satisfaction and loyalty
- Greets patrons warmly at store entrance and offers assistance with finding needed items
- Receives shipments, signs off on packages and documents incoming items in computer system
- Researches items at other locations to find products requested by shoppers
- Manages cash register operations using POS system and processes sales and returns
- Opens and closes store
- keeps store cleaned and clothes organized
Front Office Assistant/Coordinator
MedExpress Urgent Care
Danville, VA
11.2020 - 09.2022
- Opening and closing procedures
- Greets and registers all incoming patients
- Processes insurance and collects co-pays
- Processes prescriptions and checks out patients
- Document doctor call backs and notes for patients
- Processes all referrals for patients
- manages telehealth
- manages ER Express (self registration)
- Fax and scans paperwork coming in and out of the office
- Sterilized workspace
- Software: Kronos, Telehealth, Athena, Docutab
Home Health Aide
Golden Years Caregiving
Harrisonburg, VA
09.2019 - 12.2021
- Worked with special needs, cognitively impaired, chronically ill, or disabled clients
- Took vital signs when needed
- Tracked and reported clients' progress based on observations and conversations.
- Prepared meals advised by nurse
- Improved patient outlook and daily living through compassionate care
- Helped clients stay happy and healthy by providing mental and emotional support
- Maintained clean and well-organized environment for client happiness and safety
Lead Sales Associate
General Nutrition Centers
Danville, VA
07.2018 - 12.2019
- Opened and closed store while also running the store on my own
- Received shipments, signed off on packages and documented incoming items in computer system.
- Managed cash, check, credit card transactions with 100% accuracy
- Consistently hit and exceeded sales goals
- Used open-ended questions to help customers with their needs
- Created relationships, built loyalty, and expanded client bases
- Created eye-catching merchandise displays to entice customers into store.
Education
Gynecologic Cancer Education Courses
Foundation For Women's Cancer
Online Learning11.2023
Bachelor of Science - Health Science
James Madison University
Harrisonburg, VA12.2017
Associate of Science - Arts And Science
Danville Community College
Danville, VA07.2015
Grad Certificate - Health Science Management
University of Virginia
Charlottesville, VASkills
HARD SKILLS
- Medical records management
- Athena knowledge
- Telehealth
- DocuTap knowledge
- Data entry and research
- HIPPA and Osha knowledge
- Medical terminology
- Microsoft office suite and social media
- And computer proficiency
- Writing and typing
- Excellent customer service
- Patient scheduling
- Vital signs
- Presentation skills
- Accurate money handler
- Conflict Management
- CITI certificate
- EPIC and GemPop
- ConnectCarolina and ONYEN
SOFT SKILLS
- Teamwork and independent
- Exceptional communication
- Problem-solving and critical thinking
- Creativity
- Motivational leadership
- Organization
- Adaptability and Coordination
- Goal-oriented
- Patience
- Works well under pressure
- Stress management
- Judgement and decision making
- Emotional Intelligence
- Excellent attention to detail
- Reliable
- Multi-tasker
- Responsible
- Flexible
- Relationship building
Volunteer History
- Mission participant at Woodlawn Baptist Church
- Manger's Assistant at Piedmont Access to Health Services
- Western State Hospital
- Danville Orthopedic and Athletic Rehab
- Compassion Church Preschool Assistant
Timeline
Research Coordinator
UNC Chapel Hill
01.2023 - 06.2023
Assistant Manager
Ivy and Leo
03.2022 - 06.2022
Front Office Assistant/Coordinator
MedExpress Urgent Care
11.2020 - 09.2022
Home Health Aide
Golden Years Caregiving
09.2019 - 12.2021
Lead Sales Associate
General Nutrition Centers
07.2018 - 12.2019
Gynecologic Cancer Education Courses
Foundation For Women's Cancer
Bachelor of Science - Health Science
James Madison University
Associate of Science - Arts And Science
Danville Community College
Grad Certificate - Health Science Management
University of Virginia
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