Summary
Overview
Work History
Education
Skills
Timeline
Generic

LINDSEY THORPE

Edgewater,Fl

Summary

Reliable Medical Biller with coding and medical terminology knowledge. Polished and hardworking performer with background overseeing accounts and handling records management tasks. Team-oriented person with great decision-making skills.

Overview

10
10
years of professional experience

Work History

Medical Billing Specialist

Duvasawko
10.2020 - 05.2022
  • Communicated with insurance providers to resolve denied claims and resubmitted.
  • Located errors and promptly refiled rejected claims.
  • Identified and resolved patient billing and payment issues.
  • Collected payments and applied to patient accounts.
  • Posted and adjusted payments from insurance companies.
  • Analyzed complex Explanation of Benefits forms to verify correct billing of insurance carriers.

Workers Comp Coordinator

Orthopedic Clinic of Daytona Beach
01.2022 - Current
  • Workers comp intake both via phone, e-mail & fax.
  • Maintaining referrals, keeping authorizations current, patient and adjuster questions.
  • Carried out administrative tasks by communicating with clients, distributing mail, and scanning documents.
  • Generated, posted and attached information to claim files.
  • A/R such as; billing claims, following up on denied or unpaid claims.
  • Researched and resolved billing discrepancies to enable accurate billing.

Medical Records Specialist

Ciox Healthcare
01.2020 - 01.2021
  • Processed medical records requests from outside providers according to facility, state, and federal law.
  • Uploaded physician progress notes, history, and physicals into electronic medical records.
  • Communicated effectively with staff, patients, and insurance companies by email and telephone.
  • Maintained patient records in compliance with security regulations.
  • Mentored new hires, resulting in stronger staff development and increased productivity.

Financial Customer Service Representative

Halifax Medical Center
01.2017 - 01.2020
  • Identified and resolved patient billing and payment issues.
  • Examined patients' insurance coverage, deductibles, insurance carrier payments and remaining balances not covered under policies when applicable.
  • Located errors and promptly refiled rejected claims.
  • Collected payments and applied to patient accounts.
  • Analyzed complex Explanation of Benefits forms to verify correct billing of insurance carriers.
  • Prepared billing correspondence and maintained database to organize billing information.
  • Liaised between patients, insurance companies, and billing office.

Medical Customer Service Representative

Florida Healthcare System
01.2014 - 01.2017
  • Checked patient insurance, demographic, and health history to keep information current.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Collected payments and applied to patient accounts.
  • Examined patients' insurance coverage, deductibles, insurance carrier payments and remaining balances not covered under policies when applicable.

Education

Daytona State College
Daytona Beach, FL

High School Diploma -

New Smyrna Beach High School
New Smyrna Beach, FL
05.2007

Skills

  • Electronic Health Record Software
  • Medical Billing
  • Workers' Compensation Knowledge
  • Critical Thinking
  • Insurance Authorizations
  • Insurance Collections
  • Claims Review

Timeline

Workers Comp Coordinator

Orthopedic Clinic of Daytona Beach
01.2022 - Current

Medical Billing Specialist

Duvasawko
10.2020 - 05.2022

Medical Records Specialist

Ciox Healthcare
01.2020 - 01.2021

Financial Customer Service Representative

Halifax Medical Center
01.2017 - 01.2020

Medical Customer Service Representative

Florida Healthcare System
01.2014 - 01.2017

Daytona State College

High School Diploma -

New Smyrna Beach High School

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LINDSEY THORPE