LINDSEY TONES

• Engage in clinical rotations providing direct patient care under the supervision of registered nurses and instructors
• Perform head-to-toe assessments, vital sign monitoring, and documentation within the electronic medical record (EMR)
• Collaborate with multidisciplinary healthcare teams to develop and implement individualized care plans
• Demonstrate understanding of pharmacology, medication administration, and patient safety protocols
• Apply critical thinking and prioritization in fast-paced clinical settings
• Participate in simulation labs to strengthen skills in communication, delegation, and emergency response
• Uphold confidentiality and ethical standards consistent with HIPAA and nursing codes of conduct
• Develop professional communication and leadership skills through active participation in classroom and clinical settings

• Review comprehensive medical records for oncology patients to ensure accuracy, completeness, and clinical relevance for insurance case review.
• Evaluate patient eligibility and documentation for immune-oncology (IO) therapies and treatment protocols.
• Prepare detailed case packets for insurance companies, ensuring compliance with payer requirements and HIPAA regulations.
• Collaborate with healthcare providers, oncology teams, and insurance reviewers to verify supporting medical evidence and streamline approval processes.
• Maintain meticulous documentation and uphold confidentiality standards while contributing to improved efficiency and timely patient access to cancer treatments.

• Managed and supervised staff, including hiring, training, and performance evaluations
• Advocated for patients needing medical records to further treatment options and prolong life
• Constructed new procedures and implemented guidelines for the department to utilize and follow for daily operations
• Organized and led a team of professionals in completing projects by a set deadline to uphold business initiatives
• Implemented and developed processes to increase production and improve efficiency in the department
• Prepared status reports for management, client, project personnel and/or others as required to make sure SLA's were met
• Complied with all laws regarding the release of information, while working directly with Chief Compliance Officers and Privacy Officers
• Well versed in HIPAA laws, including language and knowledge
• Sought out and maintained points of contact amongst hospitals and practices across the United States to ensure Right of Access acquisition for patients
• Collaborated with other teams, departments, and copy services to ensure compliance and optimal quality for the patients
• Experienced in different EHR systems, Salesforce, and Microsoft Programs.

• Provided students with positive feedback to encourage and help them develop an appreciation for physical education
• Developed and implemented physical education curricula for students in grades K-12.
• Wrote reports to summarize student performance, social growth, or physical development
• Prepared lesson plans in accordance with individualized education plans (IEPs) and the functional abilities or needs of students
• Maintained thorough student records to document attendance, participation, or progress, ensuring the confidentiality of all records.