LINDSEY TYLER
Clarksville,TN
Summary
Results-driven Human Resources professional with 10+ years of progressive experience leading full-cycle HR operations across multi-state organizations supporting 300+ employees. Proven expertise in employee relations, talent acquisition, compliance, payroll, and workers’ compensation. Known for driving process improvements, reducing organizational risk, and partnering with leadership to align HR strategies with business goals. Adept at managing complex HR functions while fostering positive workplace cultures and improving employee outcomes.
Overview
15
15
years of professional experience
Work History
Workers’ Compensation Manager
Bridgestone
Clarksville, TN
02.2025 - Current
- Lead end-to-end workers’ compensation program, managing claims from initial report through resolution while ensuring full regulatory compliance
- Reduced claim processing delays by streamlining reporting procedures and improving coordination with carriers and medical providers
- Partner with HR and leadership to support return-to-work strategies, minimizing lost workdays and improving employee reintegration
- Advise managers and employees on compliance, injury reporting, and workplace safety practices
- Maintain audit-ready documentation and ensure adherence to all federal and state regulations
- Collaborate cross-functionally to mitigate organizational risk and improve overall safety outcomes
Human Resources Manager
PJ Helicopters
Redding, CA
07.2023 - 02.2025
- Directed full-cycle HR operations for 350+ employees across three subsidiaries, supporting business growth and operational efficiency
- Partnered with executive leadership to develop and implement HR strategies related to recruitment, retention, and workforce planning
- Led talent acquisition efforts for professional and management roles, improving hiring efficiency and candidate quality
- Managed complex employee relations matters, including investigations, disciplinary actions, and terminations, reducing legal and compliance risks
- Oversaw multi-state and union payroll, ensuring accuracy and compliance across diverse employee populations
- Designed and implemented compensation structures and job descriptions to improve talent attraction and retention
- Administered benefits programs and enhanced onboarding processes to improve employee experience
- Ensured compliance with federal, state, DOT, and FAA regulations, maintaining audit readiness at all times
HR Connect Operations Specialist
Blue Shield of California
Redding, CA
04.2018 - 06.2023
- Managed high-volume HR operations including employee inquiries, terminations, benefits, and compensation changes using Oracle HRMS
- Improved HR process efficiency by streamlining workflows and reducing response times for employee requests
- Conducted new hire orientations and supported onboarding initiatives for a large workforce
- Generated compliance reports and maintained strict confidentiality of sensitive employee data
- Partnered with HR Business Partners on strategic initiatives aligned with organizational goals
- Ensured compliance with California labor laws, minimizing organizational risk
Covered California Operations Specialist
Blue Shield of California
Redding, CA
12.2015 - 04.2018
- Analyzed operational data to identify process improvement opportunities and enhance efficiency
- Trained team members on best practices, improving productivity and reducing errors
- Collaborated with stakeholders to improve communication processes and data accuracy
CNA / Unit Coordinator
Various Healthcare Facilities
01.2011 - 01.2016
- Delivered patient care and supported clinical operations in fast-paced healthcare environments
- Developed strong communication, documentation, and organizational skills
Education
Bachelor of Arts - Human Resources Management
University of Arizona
09-2022
Skills
- Oracle HRMS
- HRIS/HRMS Systems
- Microsoft Office Suite
- Payroll Systems
Timeline
Workers’ Compensation Manager
Bridgestone
02.2025 - Current
Human Resources Manager
PJ Helicopters
07.2023 - 02.2025
HR Connect Operations Specialist
Blue Shield of California
04.2018 - 06.2023
Covered California Operations Specialist
Blue Shield of California
12.2015 - 04.2018
CNA / Unit Coordinator
Various Healthcare Facilities
01.2011 - 01.2016
Bachelor of Arts - Human Resources Management
University of Arizona
CORE COMPETENCIES
- Employee Relations
- Talent Acquisition
- HR Strategy
- Performance Management
- Multi-State Payroll
- Workers’ Compensation
- Compliance (OSHA, DOT, FAA)
- Policy Development
- HRIS/HRMS
- Benefits Administration
- Risk Mitigation Training & Development
- Process Improvement
- Data Analysis
- Labor Relations