Lindsey Vado
Rialto,CA
Summary
Skilled bilingual medical assistant and diagnostic medical sonographer with experience. Compassionate, organized, critical thinker with exceptional abilities to prioritize tasks efficiently while maintaining high levels of patient care and satisfaction and eager to utilize my experience performing diagnostic ultrasounds to provide well rounded high-quality patient care.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Lead Medical Assistant/Manager
Norton Delgado Family Medicine
03.2017 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Called and faxed pharmacies to submit prescriptions and refills.
- Prepared and administered medications to alleviate patient symptoms.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Taught patients about medications, procedures, and care plan instructions.
- Collected co-payments from patients for visits and completed daily cash deposits to secure funds.
- Ensured patient satisfaction by promptly addressing concerns, answering questions, and providing exceptional customer service.
- Streamlined patient flow by coordinating with physicians, nurses, and other healthcare professionals to effectively manage schedules and resources.
- Promoted a positive clinic atmosphere by fostering open communication, actively participating in staff meetings, and providing constructive feedback on clinic operations.
- Completed EKGs and other tests based on patient presentation in office.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
- Cross-trained existing employees to maximize team agility and performance.
- Accomplished multiple tasks within established timeframes.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Improved marketing to attract new customers and promote business.
Diagnostic Medical Sonographer Student
Hacienda HTS Ultrasound
10.2023 - 03.2024
- Enhanced patient comfort by providing clear explanations of diagnostic procedures and maintaining a professional yet empathetic approach.
- Demonstrated commitment to continuing education by attending relevant conferences, workshops, and training sessions in the field of diagnostic medical sonography.
- Promoted a positive learning environment for fellow students by sharing knowledge, offering support, and engaging in constructive feedback sessions.
- Ensured patient safety by adhering to strict infection control guidelines and utilizing proper equipment handling techniques.
Medical Assistant
Oncology Institute
10.2020 - 01.2021
- Documented vital signs and health history for patients in clinic and hospital environments.
- Verified patient insurance coverage and collected required co-payments.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Medical Receptionist (Volunteer)
Kaiser Permanente
03.2012 - 05.2013
- Helped patients complete necessary medical forms and documentation.
- Checked patient insurance, demographic, and health history to keep information current.
- Managed multi-line phone system and pleasantly greeted patients.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
Bio-Feedback Therapist
Accident Injury Family
05.2011 - 02.2012
- Collaborated with multidisciplinary teams to develop and deliver treatment plans and patient care.
- Improved patient outcomes by implementing evidence-based therapeutic techniques and interventions.
- Promoted self-care practices among colleagues by organizing wellness events such as stress-reduction workshops or yoga classes at the workplace.
- Worked closely with families to educate them on mental health issues, facilitate open dialogue, and foster a supportive home environment for client recovery.
- Tracked progress according to goals for interventions.
- Provided individual and group therapy sessions to patients suffering from mental health issues.
Education
Associate of Science - Sonography
WCUI School of Medical Imaging
Ontario, Ca09.2024
Diploma - Medical Assistant
UEI College
San Bernardino, CA03.2013
No Degree - Psychology
Cal State San Bernardino
San Bernardino, CASkills
- Bilingual in English and Spanish
- Excellent with time management
- Dedicated team player and self-managed
- Good interpersonal and communication skills
- Compassionate bedside manner
- Experience on PACS, Cerner, Allscripts
- HIPPA compliance
- EMR systems
- CPT/ICD-10 Coding
Certification
- Basic Life Support (CPR and AED)
- HIPAA
- Breast sonography Certified
- Endovaginal OB/GYN Certfied
Timeline
Diagnostic Medical Sonographer Student
Hacienda HTS Ultrasound
10.2023 - 03.2024
Medical Assistant
Oncology Institute
10.2020 - 01.2021
Lead Medical Assistant/Manager
Norton Delgado Family Medicine
03.2017 - Current
Medical Receptionist (Volunteer)
Kaiser Permanente
03.2012 - 05.2013
Bio-Feedback Therapist
Accident Injury Family
05.2011 - 02.2012
Associate of Science - Sonography
WCUI School of Medical Imaging
Diploma - Medical Assistant
UEI College
No Degree - Psychology
Cal State San Bernardino
- Basic Life Support (CPR and AED)
- HIPAA
- Breast sonography Certified
- Endovaginal OB/GYN Certfied
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