Lindsey Vanhooser
Monteagle,TN
Summary
Dynamic PACS Technical Coordinator and CT Technologist with a proven track record at CHI Memorial. Excelled in incident management and fostering team collaboration, significantly enhancing operational efficiency. Skilled in quality assurance and interpersonal communication, ensuring high standards of technical performance and patient care. Well-versed in building positive relationships with customers and other stakeholders. Strong requirements gathering, scope development and inventory coordination abilities. Skilled at overseeing complex, high-value technical projects with excellent planning competencies.
Overview
15
15
years of professional experience
Work History
PACS Technical Coordinator for Imaging Services
CHI Memorial
01.2020 - Current
- Worked directly with the EPIC radiant analysts to build workflows and troubleshoot issues.
- Managed McKesson and Merge PACS systems along with the Powerscribe dictation system.
- Worked directly with the radiologist to implement new workflows.
- Delivered service levels in line with agreements by coordinating on-site support or remote assistance.
- Handled escalated calls for technical support to back up team members.
- Oversaw work of technical team and tracked progress against assignment objectives.
- Established troubleshooting strategies to help team members deal swiftly with common problems.
- Partnered with project team members to identify and quickly address problems.
- Created and implemented contingency plans to address potential risks.
- Trained personnel on use of IT tools and applications.
- Conducted quality assurance to verify accuracy of data used in IT projects.
CT Technologist
CHI Memorial
01.2012 - 01.2020
- Performed high quality CT exams.
- Assisted radiologists with image-guided body biopsies and thyroid biopsies.
- Responded to physician questions and needs regarding patients.
- Prepared and mixed contrast agents for enhanced imaging.
- Evaluated images for technical quality and accuracy.
- Trained and supervised new radiologic technologists and technicians.
- Prepared and positioned patients for imaging procedures.
- Monitored patient's well-being during exams and recognized discomfort or medical problems and took appropriate action.
Diagnostic Radiologic Technologist
CHI Memorial
11.2009 - 01.2012
- Captured images using mobile equipment in operating rooms, emergency rooms, and patients' bedsides.
- Reviewed physicians' orders to determine medical imaging needs and operated radiologic equipment to capture, develop, and produce diagnostic images.
- Facilitated positive care experience for patients by establishing rapport and applying interpersonal skills to reduce anxiety and promote cooperation.
- Operated radiologic equipment to produce diagnostic images and films.
Education
Certificate of Computed Tomography - Computed Tomography
Chattanooga State Technical Community College
Chattanooga, TN12-2009
Associate of Applied Science - Radiologic Technology
Chattnoogs State Technical Community College
Chattanooga, TN08-2009
Skills
- Incident management
- System administration
- Performance monitoring
- Prepare reports
- Problem-solving
- Multitasking
- Task prioritization
- Quality assurance
- Verbal and written communication
- Analytical thinking
- Testing and troubleshooting
Timeline
PACS Technical Coordinator for Imaging Services
CHI Memorial
01.2020 - Current
CT Technologist
CHI Memorial
01.2012 - 01.2020
Diagnostic Radiologic Technologist
CHI Memorial
11.2009 - 01.2012
Certificate of Computed Tomography - Computed Tomography
Chattanooga State Technical Community College
Associate of Applied Science - Radiologic Technology
Chattnoogs State Technical Community College
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