Summary
Overview
Work History
Education
Skills
Timeline
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Lindsey Vela

San Antonio,TX

Summary

I'm a Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Hardworking and reliable Houskeeping/Apartment leasing agent with strong ability in commerical office. Highly organized, proactive and punctual with team-oriented mentality.

Overview

5
5
years of professional experience

Work History

Store Secretary

Dillards Department Store
San Antonio, TX
06.2024 - Current
  • Managed employee onboarding program for new hires ensuring completion of all required documents.
  • Ensured that employees received proper training on safety regulations and other relevant information necessary for their job duties.
  • Drafted letters of offer to new hires outlining terms of employment.
  • Compiled employee records such as personal information, attendance, benefits, performance reviews, and terminations.
  • Processed payroll data including hours worked, overtime approval, vacation time tracking, garnishments and deductions.
  • Organized and maintained personnel records including new hire paperwork and changes to employment status.
  • Assisted in the recruitment and interviewing process by scheduling interviews, coordinating pre-employment testing, and providing administrative support to hiring managers.
  • Assisted in developing company policies regarding wages and working conditions.
  • Provided advice on HR related topics such as compensation levels, performance reviews and disciplinary actions.
  • Responded to inquiries from employees regarding various human resources issues such as benefits eligibility or policy interpretation.
  • Coordinated with department heads to ensure compliance with corporate policies and procedures.
  • Created monthly reports summarizing employee absences and latenesses along with any corrective action taken.
  • Prepared reports on staff movement within the organization including transfers, promotions and terminations.
  • Processed onboarding paperwork for new hires and rehires.
  • Processed employee status changes, keeping human resources systems and employee records up to date.
  • Conducted job applicant background checks in accordance with policy and procedures.
  • Developed and maintained training materials and benefits packets for new hires.
  • Assisted candidates with application processes by answering questions about application, performing background checks, providing I-9 forms and handling drug screening paperwork.
  • Handled sensitive and confidential employee information with complete discretion.
  • Initialized background checks for potential new hires.
  • Facilitated new hire orientations and employee training sessions.
  • Assisted in conflict resolution processes and acted as a liaison between employees and management.
  • Assisted with payroll preparation by collecting timekeeping information and processing reports.
  • Maintained and audited employee records in compliance with state and federal regulations.
  • Conducted background checks and employment verifications for potential hires.
  • Handle E-Verify's checks, E-Verify an employee's identity and legal authorization to work in the United States.

Housekeeping Room Attendant

Discovery Village at Dominion
San Antonio, TX
06.2022 - 04.2024
  • I've Cleaned guest rooms, including vacuuming carpets and dusting furniture.
  • Checked rooms to ensure they met standards for cleanliness and tidiness.
  • Followed safety procedures when using chemical cleaners and power equipment.
  • Reported any maintenance issues or damage found in the guest rooms to supervisor.
  • Inspected all assigned rooms upon completion of cleaning duties.
  • Sanitized bathrooms by scrubbing sinks, toilets, bathtubs, showers, floors, mirrors, walls and counters.
  • Assisted in laundry operations when needed by sorting linens and loading machines.
  • Disinfected high-touch surfaces such as light switches, door handles, remote controls, telephones.
  • Empty wastebaskets; replace trash bags; transport trash containers to designated disposal area.
  • Swept stairwells; vacuum hallways; cleaned public restrooms when necessary.

Apartment Leasing Agent

Liberty Group
San Antonio, Texas
07.2023 - 11.2023
  • Greeted prospective tenants, answered questions and provided tours of available units.
  • Processed rental applications, verified references and conducted background checks.
  • Negotiated lease terms with tenants and collected security deposits.
  • Inspected vacated apartments to ensure that they were left in good condition.
  • Assisted current tenants with maintenance requests and other inquiries.
  • Organized monthly resident events to promote a sense of community among residents.
  • Handled rent collection duties including issuing late notices or eviction notices if necessary.
  • Conducted informative and personalized tours, resulting in new leases.
  • Built brand loyalty by delivering stellar leasing experience to residents.

Commercial Cleaner

Moms Need a Break Cleaning
San Antonio, TX
01.2021 - 01.2022
  • Washed windows, walls, and ceilings to ensure a clean environment for customers.
  • Swept and mopped floors, dusted surfaces, and vacuumed carpets in commercial buildings.
  • Cleaned and sanitized restrooms using appropriate cleaning products.
  • Used specialized equipment such as floor buffers, steam cleaners, vacuums, mops, and other cleaning tools.
  • Checked all areas of the building for signs of pest infestation and took necessary action if any were found.
  • Inspected facilities regularly to identify potential safety hazards or areas that need attention.
  • Collected trash from floors within hallways, bathrooms and work areas.
  • Removed trash bags, broke down boxes and placed recyclable materials in designated disposal areas.

Administrative Assistant

Serco of texas
Corpus Christi, TX
09.2020 - 12.2020
  • Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
  • Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
  • Provided administrative support to the executive team, including scheduling meetings and managing calendars.
  • Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
  • Managed incoming calls while providing information or transferring callers to appropriate personnel.
  • Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies.
  • Ensured efficient operation of office equipment such as printers, copiers and fax machines.
  • Assisted with the planning of special events by arranging catering services, securing venues and ordering promotional materials.
  • Created travel arrangements for senior managers according to their requirements.
  • Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service.
  • Processed invoices for payment using accounting software applications.
  • Entered data into spreadsheets using Microsoft Excel or other similar programs.
  • Prepared expense reports on behalf of executives in accordance with company policies and procedures.
  • Updated contact lists regularly when changes occur in employee status or contact information.
  • Scheduled appointments between clients and customers and internal staff members.
  • Developed project plans for various tasks assigned by upper management.
  • Monitored progress on projects assigned by upper management.
  • Answered questions from customers regarding products and services offered by the company.
  • Inventoried and ordered supplies for office.
  • Coordinated appointments, meetings and conferences.
  • Pleasantly welcomed visitors, answered phone calls and maintained front reception desk.

Front Desk Clerk

Best Western Paradise Inn
Corpus Christi, TX
07.2019 - 08.2020
  • Greeted customers upon arrival and provided assistance with check-in or check-out procedures.
  • Answered incoming calls and directed them to the appropriate personnel.
  • Assisted in resolving customer complaints and inquiries in a timely manner.
  • Processed credit card, cash, and other forms of payment for guest accounts.
  • Maintained accurate records of all guests' stays and charges.
  • Provided information regarding hotel amenities, services, and local attractions.
  • Updated computer system with current guest information.
  • Ensured that lobby area was clean, orderly, and stocked with necessary supplies at all times.
  • Verified identification for security purposes prior to issuing room keys.
  • Conducted daily shift reports to review occupancy levels and revenue figures.
  • Performed end-of-day closing duties such as balancing cash drawer, counting inventory items.
  • Prepared documents related to guest accounts including invoices, reservations.
  • Monitored surveillance cameras in lobby areas to ensure safety of guests and staff members.
  • Managed mail distribution activities including sorting incoming mail into proper slots or boxes.
  • Coordinated special requests from guests such as arranging transportation services or providing extra towels and linens.
  • Organized files for easy retrieval when needed by management staff members.
  • Scheduled wake-up calls for guests who requested them.
  • Responded promptly to emails sent by customers seeking assistance with their stay.
  • Stocked office supplies in order to maintain adequate levels throughout the work day.
  • Answered phones to respond to customer inquiries and transferred calls to appropriate staff members.
  • Handled payment processing and provided customers with receipts and proper bills and change.

Education

GED -

San Antonio College
San Antonio, TX
06.2022

Skills

  • Data Entry
  • Mail Handling
  • Filing
  • Quality Assurance
  • Research
  • Memo Preparation
  • Appointment Scheduling
  • Filing and Data Archiving
  • Background Checks
  • Property Amenities
  • Business Partnerships
  • Leasing and Sales
  • Database Management
  • Rent Collection
  • Client Needs Assessment
  • Telephone and Email Etiquette
  • Application Processing
  • Business Development
  • Staff Management
  • Administrative Support
  • Customer Service-Focused
  • Polishing Surfaces
  • Guest Relations
  • Maintenance Coordination
  • Safe Chemical Handling
  • Quality Control
  • Restroom Servicing
  • Restroom Detailing
  • Customer Service
  • Floor Vacuuming
  • Bloodborne Pathogen Training
  • Commercial Equipment Operation
  • Housekeeping
  • Focused and Detail-Oriented
  • Dusting

Timeline

Store Secretary

Dillards Department Store
06.2024 - Current

Apartment Leasing Agent

Liberty Group
07.2023 - 11.2023

Housekeeping Room Attendant

Discovery Village at Dominion
06.2022 - 04.2024

Commercial Cleaner

Moms Need a Break Cleaning
01.2021 - 01.2022

Administrative Assistant

Serco of texas
09.2020 - 12.2020

Front Desk Clerk

Best Western Paradise Inn
07.2019 - 08.2020

GED -

San Antonio College

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Lindsey Vela