Lindsey Wadlington
Armstrong,IL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
1
1
year of professional experience
Work History
Customer Service Rep
University Of Missouri
08.2022 - Current
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Participated in team meetings and training sessions to stay informed about updates and changes.
- Clarified customer issues and determined root cause of problems to resolve billing issues.
- Educated customers about billing, payment processing and how our hospital handles accounts.
Education
High School Diploma -
Higbee R-VIII
Higbee MO 05.2008
Skills
- Microsoft Excel
- 10-Key
- Recordkeeping Strengths
- Active Listening
- Call Center Operations
- Medical Terminology Knowledge
- Customer Relations
- Calm and Professional Under Pressure
- Credit Card Payment Processing
- Customer Service
- Typing Proficiency
Timeline
Customer Service Rep
University Of Missouri
08.2022 - Current
High School Diploma -
Higbee R-VIII
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