Summary
Overview
Work History
Education
Skills
Work Preference
Timeline
Generic
Open To Work

Lindsey Watson

Des Moines,IA

Summary

Adaptable shipping associate with diverse experience in warehouse logistics and customer service. Known for strong teamwork and effective communication, committed to maintaining high standards of quality control and operational excellence.

Overview

7
7
years of professional experience

Work History

Shipping Associate

the expandit compny
Winterset, Iowa
02.2023 - 09.2025
  • Processed incoming shipments, verifying accuracy against purchase orders.
  • Organized and maintained inventory for efficient retrieval and storage.
  • Operated forklifts to transport materials across warehouse floors.
  • Conducted quality checks on received products to ensure compliance.
  • Collaborated with team members to streamline shipping procedures.
  • Managed documentation for shipments, ensuring proper labeling and tracking.
  • Assisted in training new staff on shipping and receiving protocols.
  • Communicated with vendors regarding shipping discrepancies and resolutions.
  • Processed outbound shipments, including packing and labeling products for delivery.
  • Received incoming shipments, verifying quantity and quality of items against purchase orders.
  • Operated forklifts, hand trucks, or other equipment to load, unload, transport and store goods.
  • Operated computers to access information related to shipping activities.
  • Maintained a clean work area by sweeping, dusting, mopping.
  • Organized materials into appropriate storage areas based on product type or size.
  • Checked items to be shipped against work orders to confirm correct quantities, destination and routing.
  • Prepared packages for shipping and determined most economical shipping methods.
  • Checked customer orders, labeling and documentation prior to shipment to avoid delays.
  • Maintained inventory of shipping materials and supplies.
  • Maintained accurate records of all goods received and distributed in the warehouse.
  • Adhered to all safety standards while working with heavy machinery such as forklifts and pallet jacks.
  • Worked closely with carriers such as FedEx, UPS, USPS and DHL regarding pick-ups and deliveries.
  • Identified order discrepancies and damaged items and notified supervisor.
  • Tracked inventory levels, handling aspects of shipping and receiving and kept accurate records.
  • Organized deliveries by sorting and stocking receivables
  • Coached new staff preparing outgoing and receiving incoming shipments.
  • Inspected outgoing packages for damage before sealing them up for shipment.
  • Obtained required documentation to process shipments and support movement.
  • Prepared documentation to track and report on damaged or missing items.
  • Directed warehouse team in stocking merchandise, pulling orders and setting up loads.
  • Utilized RF scanners to track movements of inventory within the warehouse environment.
  • Monitored merchandise received and shipped from facility in computer system.
  • Compared bills of lading against actual merchandise received, inspected for damaged goods and coordinated distribution to correct departments.
  • Prepared invoices for customers, ensuring accuracy prior to shipment.
  • Processed returns efficiently according to company policies and procedures.
  • Coordinated with vendors on shipping schedules and backorders.
  • Researched discrepancies between physical count of items versus inventory system reports.
  • Contacted transport companies and suppliers to expedite, trace, or return shipments.
  • Managed hazardous material documentation requirements when preparing orders for shipment.
  • Received incoming shipments and verified contents against packing slips.
  • Processed returns and exchanges according to company policies.
  • Examined shipment contents and compare with manifests, invoices or orders to verify accuracy.
  • Prepared work orders, bills of lading or shipping orders to route materials.
  • Unpacked and examined incoming shipments to confirm consistency with records and routed materials to appropriate department.
  • Compared and verified identifying information of outgoing shipments.
  • Recorded shipment data for reporting, accounting or recordkeeping purposes.
  • Weighed mail to determine correct postage.
  • Delivered or routed materials to departments using handtruck, conveyor or sorting bins.
  • Traced missing material and shipments through vendor and customer communications.
  • Requisitioned and stored shipping materials and supplies to maintain inventory of stock.
  • Computed shipping, storage or demurrage charges using computer or price list.
  • Scheduled large shipments and planned logistics to reserve sufficient storage space for incoming items.
  • Folded letters, circulars or other documents and inserted into envelopes for distribution.
  • Compared shipping routes or methods to determine least environmental impact.

Cashier/Retail Sales Associate

Caseys General Stores Inc
st charles , iowa
04.2022 - 02.2023

At this job I have to stay focused certain times in the day when kids get out of school and parents are coming home from work. business picks picks up so we have to stay on our toes. When we aren't busy helping customers, I restock napkins, and lids, also even sometimes tobacco products when needed, wipe down counters between guest, especially during Hinterland, wipe down counters between guests, change out inside and outside trash cans, clean both bathrooms, clean coffee machines, and at the end of the night before i clock out I have to make sure to spray down trays for our ice cream, slushie, and soda machines also our creamer tray for coffee

sales associate/bacroom

Victoria's Secret & PINK
West Des Moines, Iowa
06.2021 - 05.2022
  • Operated cash register and processed customer transactions efficiently.
  • Assisted customers with product inquiries and provided friendly service.
  • Maintained cleanliness and organization of checkout area and merchandise displays.
  • Handled cash, credit, and debit transactions with accuracy and attention to detail.
  • Collaborated with team members to ensure smooth store operations during peak hours.
  • Trained new cashiers on register procedures and customer service standards.
  • Monitored inventory levels and restocked shelves as needed throughout shifts.
  • Resolved customer complaints swiftly, ensuring satisfaction and loyalty retention.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Collected payments and provided accurate change.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Performed other duties as assigned by management.
  • Stocked shelves with merchandise when needed.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Issued receipts, refunds, credits or change due to customers.
  • Answered customer questions and provided store information.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Worked closely with front-end staff to assist customers.
  • Trained new team members in cash register operation, stock procedures, and customer services.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Processed sales transactions to prevent long customer wait times.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Followed company security procedures for handling large sums of money.
  • Answered customer inquiries regarding store policies and procedures.
  • Balanced daily transactions on a computerized point-of-sale system.
  • Preserved appearance of store by arranging and replenishing displays and merchandise racks.
  • Assisted customers over the phone regarding store operations, product information and order placement.
  • Helped with purchases and signed customers up for rewards program.
  • Scanned merchandise using point-of-sale system for accurate purchase totals.
  • Conducted price checks for special orders or discounts as requested by customers.
  • Directed trash removal and sanitation procedures to keep aisles and register area organized.
  • Discounted purchases by scanning and redeeming coupons.
  • Organized promotional displays or arrange merchandise on counters or tables to promote sales.
  • Processed returns and exchanges of merchandise in accordance with store policies.
  • Used suggestive selling techniques to promote add-on sales.
  • Resolved customer complaints professionally in accordance with company policy.
  • Processed credit card, cash, and check payments, ensuring all transactions were accurate.
  • Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
  • Maintained work area and kept cash drawer organized.
  • Processed customer payments quickly and returned exact change and receipts.
  • Built and maintained productive relationships with employees.
  • Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
  • Answered customers' questions and provided information on store procedures or policies.
  • Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
  • Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
  • Maintained current knowledge of store promotions to highlight sales to customers.
  • Adhered to social distancing protocols and wore mask or face shield.
  • Supervised sales team to enhance customer engagement and satisfaction.
  • Managed inventory levels to ensure stock availability and organization.
  • Collaborated with management to implement promotional strategies and displays.
  • Conducted regular staff meetings to discuss sales goals and training needs.
  • Assisted customers with inquiries and resolved issues efficiently.
  • Monitored sales floor activities to maintain a positive shopping environment.
  • Provided feedback on team performance to improve overall effectiveness.
  • Ensured accurate completion of all paperwork related to sales transactions.

food server

Outback Steakhouse
Clive, Iowa
11.2020 - 11.2021
  • Processed customer transactions accurately and efficiently at a busy retail environment.
  • Handled cash, credit, and gift card transactions while maintaining register integrity.
  • Assisted customers with product inquiries and provided excellent service throughout their visit.
  • Managed inventory by restocking shelves and organizing merchandise for easy access.
  • Maintained cleanliness and organization of the checkout area for a welcoming atmosphere.
  • Collaborated with team members to ensure smooth operations during peak hours.
  • Resolved customer complaints promptly, ensuring satisfaction and loyalty to the store.
  • Trained new cashiers on checkout procedures and company policies effectively.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Collected payments and provided accurate change.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Performed other duties as assigned by management.
  • Stocked shelves with merchandise when needed.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Issued receipts, refunds, credits or change due to customers.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Worked closely with front-end staff to assist customers.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Processed sales transactions to prevent long customer wait times.

cashier/sales associate

hometownfoods
panora , IA
09.2018 - 11.2018
  • for this job i helped/ checked out customers
  • took out trash
  • handled money
  • counted down registers
  • faced shelves
  • Processed returns and exchanges following store policies.
  • Maintained cleanliness and organization of checkout areas.
  • Collaborated with team members to ensure smooth operations.
  • Handled cash, credit, and gift card transactions accurately.
  • Provided excellent customer service to enhance shopping experience.
  • Resolved customer complaints professionally and promptly.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Collected payments and provided accurate change.
  • Operated cash register or POS system to receive payment by cash, check and credit card.

Education

GED -

Interstate 35 Highschool
Truro IA
05-2021

Skills

  • Shipment processing and inventory management
  • Forklift operation and logistics
  • Quality control and documentation accuracy
  • stocking
  • cash handling
  • busser
  • kitchen experience
  • laundry
  • driving
  • hand tools
  • communication skills
  • climbing
  • time management
  • phone etiquette
  • adaptability
  • operating heavy equipment
  • collaboration
  • loading and unloading semis
  • guest service
  • food service
  • sales
  • warehouse management
  • heavy lifting
  • detailing
  • organization skills
  • retail sales
  • leadership
  • basic math
  • English
  • forklift (2 years)
  • heavy equipment operation
  • food safety
  • warehouse experience
  • customer service

Work Preference

Job Search Status

Open to work

Work Type

Full Time

Location Preference

On-Site

Salary Range

$19/hr - $10002/hr

Timeline

Shipping Associate

the expandit compny
02.2023 - 09.2025

Cashier/Retail Sales Associate

Caseys General Stores Inc
04.2022 - 02.2023

sales associate/bacroom

Victoria's Secret & PINK
06.2021 - 05.2022

food server

Outback Steakhouse
11.2020 - 11.2021

cashier/sales associate

hometownfoods
09.2018 - 11.2018

GED -

Interstate 35 Highschool
Lindsey Watson