Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
15
15
years of professional experience
Work History
Administrative Assistant
Leicester Public Schools
Leicester, Massachusetts
08.2023 - Current
Managed daily office operations and maintained organized filing systems.
Assisted in scheduling meetings and coordinating school events.
Provided support to staff by answering phone calls and responding to inquiries.
Maintained inventory of building supplies and ordered materials as needed.
Collaborated with teachers to prepare classroom materials and resources.
Facilitated communication between parents, students, and school administration.
Answered phone calls and emails to provide information, resulting in effective business correspondence.
Entered data into spreadsheets using Google or other similar programs.
Member Service Representative
AllCom Credit Union
Worcester, MA
02.2015 - 06.2018
Help members with consumer and auto loan questions, and applications.
Cross-selling banking products and services.
Support credit union office sales by learning the products and services of the corporation.
Provide member referrals for new products and services on a daily basis.
Resolve problems or discrepancies concerning members' accounts.
Process consumer loan applications, and prepare for review.
Branch Manager
FamilyFirst Bank
East Brookfield, Massachusetts
07.2010 - 07.2014
Provide customers with exceptional customer service, and a welcoming atmosphere.
Maximize sales and profitability of the individual branch operation, in accordance with policies and procedures.
Execute collection calls on deposit accounts and loans.
Promote a pleasant and productive work environment within the branch.
Co-created and implemented a sales referral program.
Responsible for preparing and following the branch budget for the upcoming year.
Perform business calls to develop business relationships.
Participate in marketing and sales events that will help the institution grow.
Ensure that all policies and procedures are followed in all aspects of the operations, and ensure that all branch personnel understand and comply with all state and federal rules, regulations, and laws.
SLP Intern - Graduate Student Experience at Seattle Public Schools, Shoreline Public SchoolsSLP Intern - Graduate Student Experience at Seattle Public Schools, Shoreline Public Schools