Professional Summary
Overview
Work History
Education
Skills
Timeline

Lindsey Wing

Shared Services Center
Van Buren
7
years of professional experience

Skilled Authorization Specialist with a strong background in medical terminology and insurance verification. Demonstrated success in collaborating with healthcare providers to process authorization requests efficiently and maintain compliance with insurance guidelines.

Work History

Authorization Specialist

3 Years
Shared Services Center | 08.2023 - Current
  • Processed prior authorization requests efficiently to ensure timely patient access to medications.
  • Reviewed clinical documentation for accuracy and compliance with insurance guidelines.
  • Collaborated with healthcare providers to gather necessary information for authorization approvals.
  • Maintained thorough knowledge of insurance plan requirements, facilitating accurate and timely completion of authorization forms.
  • Analyzed medical records and other documents to determine approval of requests for authorization.
  • Verified eligibility and compliance with authorization requirements for service providers.

Patient Service Representative

8 Months
Mercy Orthopedic Hospital | 12.2022 - 08.2023
  • Managed patient scheduling and appointment confirmations to enhance operational efficiency.
  • Coordinated communication between medical staff and patients to facilitate seamless care delivery.
  • Maintained accurate patient records using electronic health record (EHR) systems for compliance and accessibility.
  • Resolved patient concerns promptly, improving overall satisfaction and fostering positive relationships.

Credentialing Specialist

1 Year 1 Month
The Guidance Center Inc | 11.2021 - 12.2022
  • Reviewed applications for completeness and accuracy, identifying areas for improvement.
  • Streamlined credentialing workflows, reducing processing time through improved documentation practices.
  • Collaborated with cross-functional teams to resolve discrepancies in provider information.
  • Maintained up-to-date records in credentialing databases and tracking systems for audits.
  • Provided training and support to new staff on credentialing policies and procedures.
  • Managed multiple priorities effectively, resulting in the on-time completion of credentialing tasks for numerous providers simultaneously.

Credentialing Specialist

2 Years 1 Month
Friendship Community Care | 10.2019 - 11.2021
  • Managed provider credentialing processes to ensure compliance with organizational standards.
  • Conducted audits of provider files, ensuring all necessary documents were up-to-date and compliant with regulatory requirements.
  • Collaborated with healthcare providers to gather necessary information for accurate credentialing decisions.
  • Enrolled providers and Medicaid, Medicare, and private insurance plans.

Education

High School Diploma

Forrest City High School | Forrest City, AR | 05.2012

Skills

Medical terminology expertise
Claims management
Insurance verification
Data entry proficiency
Prior authorization processing
Appointment scheduling
Documentation and reporting

Timeline

Authorization Specialist

Shared Services Center
08.2023 - CurrentRead More

Patient Service Representative

Mercy Orthopedic Hospital
12.2022 - 08.2023Read More

Credentialing Specialist

The Guidance Center Inc
11.2021 - 12.2022Read More

Credentialing Specialist

Friendship Community Care
10.2019 - 11.2021Read More

Forrest City High School

High School Diploma
Read More
Lindsey Wing