Lindsey Wise
Dillon,SC
Summary
Goal-driven Receptionist with extensive background managing busy reception areas and multi-line telephone systems. Security-conscious and astute in control of confidential documentation. Meticulous and systematic Administrative Assistant skilled in organizing, planning and managing daily clerical needs. Bringing solid expertise in coordinating documents, reports and records, handling correspondence and managing deliveries. Skilled in oral and written communication, team leadership and relationship-building.
Overview
8
8
years of professional experience
Work History
Front Desk Administrative Assistant
Carolina's Center's For Sight
Dillon, SC
04.2021 - Current
- Maintained general office organization and cleanliness.
- Responded to messages and emails to the office and transferred correspondence.
- Transmitted information or documents to customers, using computer, mail or facsimile machine.
- Managed office personnel schedules and implemented coverage for increased work demands or unexpected absences.
- Kept office equipment functional and supplies well-stocked to promote efficient operations.
- Pleasantly welcomed visitors, answered phone calls and maintained front reception desk.
- Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
- Oversaw filing systems and scanned documents to manage physical and electronic documents and information.
Ophthalmic Technician / Scirbe
Carolinas Centers for Sight
Dillon, SC
04.2021 - Current
- Applied eye medications and drops to dilate pupils in preparation for examinations.
- Triaged phone calls from patients and outside contacts and handled in order of importance.
- Provided exceptional customer service to all patients, addressing concerns promptly and compassionately.
- Performed thorough medical history assessments as part of the pre-examination process for new patients.
- Administered visual acuity tests to measure patient ability to see clearly at different distances and identify visual impairments.
- Educated patients on proper contact lens use and care to minimize complications like infections or corneal damage.
Assistant Manager
Food Lion
Dillon, South Carolina
10.2016 - 04.2021
- Operated cash registers and POS systems
- Coached and acknowledged team member accomplishments and reviewed customer service and sales tracking reports
- Oversaw selection and training of new members
- Developed employees to improve their knowledge bases, increase team value and improve leadership potential
- Coordinated work handoffs and schedules with other Shift
- Managers
- Evaluated performance of associates and mentored underperforming employees on ways to improve
- Supervised hourly and temporary personnel, providing work direction and reviewing work processes
- Reported losses, employee behavioral issues, customer complaints, and other significant issues to upper-level management.
- Established positive rapport with customers, managers and customer service team members to maintain positive and successful work environment.
- Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
Education
Some College (No Degree) - Medical Assisting
Miller Motte Technical College
Conway, SCDIPLOMA -
Dillon High School
Dillon, SC06.2017
Skills
- Front Office Management
- Appointment Confirmation
- Multi-Line Telephone Systems
- Multitasking and Time Management
- Document and File Management
- Strong Organizational Skills
- Supply Inventory Control
- Microsoft Office
- Judgment and Decision Making
- Confidentiality and Data Protection
- Task Prioritization
Education and Training
other
Timeline
Front Desk Administrative Assistant
Carolina's Center's For Sight
04.2021 - Current
Ophthalmic Technician / Scirbe
Carolinas Centers for Sight
04.2021 - Current
Assistant Manager
Food Lion
10.2016 - 04.2021
Some College (No Degree) - Medical Assisting
Miller Motte Technical College
DIPLOMA -
Dillon High School