Summary
Overview
Work History
Education
Skills
References
Timeline
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Lindsey Wofford

Springfield

Summary

Versatile and dedicated professional with 10+ years of experience spanning retail management, financial services, customer relations, and education. Proven success in turning around underperforming operations and leading teams to exceed performance goals. Highly skilled in daily financial reconciliation, office administration, and providing empathetic customer support in high-volume environments.

Overview

22
22
years of professional experience

Work History

Caregiver/Personal Care Aide

Freedom Care
Springfield
09.2024 - 09.2025
  • Provided compassionate and attentive personal care for a family member, managing daily needs with dignity and professionalism.
  • Executed frequent errands, appointments, and transportation coordination, demonstrating strong organizational and time management skills.
  • Handled sensitive professional correspondence and communication with medical and external services on the client’s behalf.

Cashier/Stock Associate

Git n Go
Springfield
01.2017 - 11.2017
  • Managed all open and close procedures, ensuring the business was ready for daily operations, including till reconciliation and station setup.
  • Handled money and payment processing with high accuracy, adhering to established cash management procedures.
  • Provided high-quality customer service, addressing inquiries and ensuring a positive shopping experience.
  • Managed and organized floor stock, handled pricing duties, and maintained cleanliness (janitorial duties) to ensure a safe and professional environment.

Delicatessen Associate/Supervisor

Price Cutter
Springfield
03.2015 - 09.2016
  • Provided high-level customer service and product knowledge to customers, handling special orders and addressing product inquiries with a focus on satisfaction.
  • Managed department inventory and supply orders, ensuring adequate stock of fresh items while minimizing waste and spoilage.
  • Performed Supervisor duties as assigned, including opening and closing the deli counter, cash management, and delegation of tasks to co-workers.
  • Maintained strict adherence to all food safety and sanitation standards (including janitorial duties) to ensure a safe and appealing work environment.

Store Manager/ Car Loans

Mid-American Title Loans
Springfield
06.2009 - 08.2013
  • Managed all daily store operations, including opening, closing, marketing, and the full Profit & Loss (P&L) statement, ensuring compliance with federal lending regulations.
  • Successfully promoted twice due to superior performance, moving from Appraiser to Store Manager and leading new teams.
  • Handled delinquent accounts, including collection calls, negotiating settlements, processing write-offs, managed Collection Calls, bankruptcies, as well as Repossessions.
  • Provided high-level customer service for personal car title loans and other financial products, handling money and performing check writing.

Lead Preschool Teacher

Our World
Springfield
09.2006 - 05.2009
  • Developed and executed comprehensive daily lesson plans and activities for a classroom of young children, fostering social, emotional, and cognitive development.
  • Established and maintained effective parent-teacher communication through regular meetings and detailed progress reports.
  • Managed all classroom logistics, including opening, closing, and maintaining a clean, safe, and organized learning environment.
  • Performed necessary office administration and paperwork to support the center's overall operations.

Customer service Associate/Cashier

Walmart
Springfield
04.2003 - 09.2006
  • Recognized by management for strong leadership skills, and was entrusted with training new employees on customer service standards.
  • Provided friendly and efficient customer service at the main service desk, accurately handling all returns, exchanges, and complex transactions.
  • Managed high-volume inbound phone calls, directing customers to appropriate departments or resolving general inquiries.

Education

High School Equivalency Diploma (GED) -

Marshfield, Missouri

Skills

  • Management & Finance
  • Customer Service & Relations
  • Administrative & Technical
  • P&L Management
  • Conflict Resolution
  • Microsoft Office Suite (Word, Excel)
  • Financial Reconciliation
  • Guest Relations & Service
  • POS Systems & Cash Handling
  • Collection Management
  • Active Listening
  • Scheduling & Calendar Management
  • Team Leadership & Training
  • Lease Agreements
  • Invoicing & Accounts Payable
  • Inventory Control
  • Multi-Tasking
  • Data Entry & Filing

References

References available upon request.

Timeline

Caregiver/Personal Care Aide

Freedom Care
09.2024 - 09.2025

Cashier/Stock Associate

Git n Go
01.2017 - 11.2017

Delicatessen Associate/Supervisor

Price Cutter
03.2015 - 09.2016

Store Manager/ Car Loans

Mid-American Title Loans
06.2009 - 08.2013

Lead Preschool Teacher

Our World
09.2006 - 05.2009

Customer service Associate/Cashier

Walmart
04.2003 - 09.2006

High School Equivalency Diploma (GED) -

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Lindsey Wofford