Lindsey Wrinkle
Georgetown,TX
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
2025
2025
years of professional experience
Work History
Administrative Director of Contracting
St. David's HealthCare
02.2024 - Current
- Streamlined office processes by implementing efficient administrative systems and procedures.
- Led, directed, managed and mentored 3-6 contracting coordinators and specialists
- Facilitated meetings among various departments to address challenges or issues affecting the organization''s goals.
- Implemented reporting tools to track key performance metrics and inform strategic decision making.
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
- Evaluated employee performance regularly, providing constructive feedback aimed at improving individual skills as well as overall team effectiveness.
- Maintained compliance with industry regulations through diligent record-keeping and regular audits.
Director, Contracts
St. David's Healthcare
- Designed an idea for a centralized department, created the structure, and implemented the centralized department for 6 hospitals
- Combined processed and procedures of 6 hospitals to standardize within centralized department
- Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
- Oversaw, trained, and evaluated a staff of 3 contract coordinators, volunteers, interns, and contract labor
- Analyzed, created, and implemented processes and staffing organization to impact department efficiency and productivity
- Established training material, procedures, and processes
- Created implementation and tools for cross-functional department training
- Established department goals and methods of tracking, reporting, and auditing within the department and for executive review
- Modified contract submission process, based off of consumer feedback, executive feedback, and usage data for existing hospitals and implemented processes and changes at 3 additional hospitals
- Prepared, coordinated, and participated in audits of contracts for multiple hospitals; created and implemented action plans based on results
- Oversaw the review and approval process of all hospital contracts
- Reviewed, maintained, and audited current contracts
- Builds relationships with internal leaders, including but not limited to, CEOs, CFOs, and legal department, and external customers, physicians, and physician practices.
Contracts Manager
St. David's Medical Center
- Established and streamlined processes that increased the efficiency and productivity which allowed the cost effective oversight of 2 additional hospitals
- Designed, created, and implemented an electronic submission and approval process and annual review process for contracts for 3 hospitals
- Coordinated and managed the implementation of contract changes (fees, time allowance, etc.) to ensure that all affected parties were aware of the change
- Developed strong relationships with internal stakeholders to understand their needs and achieve mutually beneficial outcomes.
- Provided expert guidance to colleagues on contract interpretation and application, fostering a culture of compliance within the organization.
- Implemented robust monitoring systems to track ongoing contractual commitments and identify potential issues before they escalated.
Office Manager, Contract Administrator
Heart Hospital of Austin
- Managed the review and approval process of all hospital contracts which included negotiation and coordination with vendors and hospital departments
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Created contract submission process for hospital
- Worked with a team to update the procedures for research submissions for Heart Hospital and 1 other St. David's facility
- Worked with a team in preparation for regulatory surveys and audits
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Coordinated with multiple departments for renovation projects and expenses
- Prepared, edited, and reviewed employee newsletters and employee notifications
- Received initial patient complaints and assisted administrator or directors to ensure corrective action
- Created the working procedure for handling incoming hospital payments and handles the daily operations and training for additional staff; this procedure is being mirrored for implementation in two other local facilities
- Assisted in the creation of the capital budget and continued tracking during purchasing.
MBA Counselor
Small Business Development Center
- Calculated pro forma financial statements and ensured correctness
- Prepared business plans with client's inputs and provided enhancements
- Consulted potential business owners on startup process
- Managed calendars for Senior Advisors and other general office duties
- Researched markets and market information for clients and their business ventures
- Prepared manuals for training sessions.
Education
Master of Business Administration -
Texas Tech University
Bachelor of Business Administration -
Texas Tech University
Skills
- Problem Solving
- Project Management
- Project Coordination
- Process Improvements
- Contract and Vendor Management
- Legal and Regulatory Compliance
- Teamwork and Collaboration
References
- David McKnight, CFO, St. David's Medical Center, 512-544-5030
- Esther Kwon, CEO, Methodist Texsan Hospital, 512-750-5976
- Marian Wu, Sr. Vice President of Legal, St. David's Healthcare, 512-482-4103
Timeline
Administrative Director of Contracting
St. David's HealthCare
02.2024 - Current
Bachelor of Business Administration -
Texas Tech University
Director, Contracts
St. David's Healthcare
Contracts Manager
St. David's Medical Center
Office Manager, Contract Administrator
Heart Hospital of Austin
MBA Counselor
Small Business Development Center
Master of Business Administration -
Texas Tech University
Similar Profiles
Bobbie Meagan EscobarBobbie Meagan Escobar
Division Manager of Policy and Procedures at HCA/St. David's HealthcareDivision Manager of Policy and Procedures at HCA/St. David's Healthcare
Aubrey KelleyAubrey Kelley
Exercise Physiologist at St. David's HealthCareExercise Physiologist at St. David's HealthCare
Kiara FinneyKiara Finney
Medical Office Specialist at St. David's HealthCareMedical Office Specialist at St. David's HealthCare