Motivated business professional bringing 20 years of entrepreneurial experience. Dedicated and personable with extensive experience in managing office operations. Well-versed in supporting staff members.
Overview
15
15
years of professional experience
Work History
Owner (housekeeper)
Self Employed
09.2017 - Current
Managed day-to-day business operations.
Consulted with customers to assess needs and propose optimal solutions.
Trained and motivated employees to perform daily business functions.
Evaluated suppliers to maintain cost controls and improve operations.
CSR/Permit Coordinator/Install Coordinator
Best Care Plumbing Heating and Air
08.2023 - 08.2025
Managed high call volumes, maintaining a professional demeanor during peak hours and effectively multitasking in a fast-paced environment.
Demonstrated empathy and active listening skills, resulting in a higher rate of customer satisfaction and repeat business.
Managed all licensing state and federal.
Managed all code enforcement and utility company compliance, inspections, work requests.
Assistant to Owner
GMY Trucking
07.2019 - 08.2023
Prepared bank deposits and handled business sales, returns and transaction reports.
Handled driver reports
Office Assistant
Landmark Construction
01.2011 - 06.2014
Completed clerical tasks such as filing, copying, and distributing mail.
Interacted with customers by phone, email, or in-person to provide information.
Maintained and updated office records, both digital and physical.
Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
Answered phones
Education
Cosmetologist - Hairstyling
Paul Mitchell The School Memphis
Memphis, TN
08.2022
Graduation -
St. Benedict At Auburndale
Memphis, TN
2001
Skills
Great customer service, easy to talk to
Great with sales
I have plenty of office experience, 20 years my first office assistant job was in 2003