LINDSEY C. MCCARTHY
Tampa,FL
Summary
With over six years of experience in sales across diverse industries including technology, medical devices, EHR implementation, healthcare, and insurance, coupled with a master's degree in health administration. Confident in the ability to contribute effectively to a team. Throughout the career, there has been a demonstrated strong aptitude for building relationships and driving revenue growth in highly competitive markets. The experience in medical device sales has equipped with a deep understanding of healthcare systems and the unique needs of medical professionals. Moreover, expertise in Electronic Health Record (EHR) implementation positions as a valuable asset in supporting healthcare providers in optimizing their systems for improved patient care and operational efficiency.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Licensed Health Advisor
BayCare Health System (BayCare Health Plans)
08.2023 - Current
- Health Care Advisors are the face of BayCare Health plans.
- Responsible for prospecting and selling BayCare Plus Medicare Advantage plans to Medicare community.
- Visiting doctor offices and hospitals to build relationships.
- Following organizational processes and policies to respond to marketing prospects.
- Self-generating prospects.
- Developing relationships with assigned in-network providers.
- Partnering with local community organizations, organizing, and attending local events to promote plan, and achieve sales goals.
- Working with potential beneficiary's telephonically and in-person.
- Attend sales events.
- Adhere to all regulations set forth by CMS and maintain BayCare’s values and ethical standards.
- Highlights: Sold over 100 policies during AEP.
Home Health Aide/ Administrative Assistant ( Part-time)
Personal Patient Quality Care
04.2013 - Current
- Performing housekeeping duties such as vacuuming or doing laundry.
- Helped patients with daily functions, such as dressing or taking baths.
- Took patients’ vital signs or gave them medicine under nurse’s direction.
- Help Organize book of business.
Federal Oncology Consultant
Oracle (Cerner)
09.2022 - 06.2023
- Experienced Cerner Solution Consultant with proven skills in Cerner Millennium Patient Accounting.
- Consults with clients on service line workflows and assists in interdependencies/designed decision impacts, specifically in ambulatory setting.
- Provides solution oversight, direction, and expertise to stakeholders.
- Mitigates solution risks and issues while executing workflow and process improvement strategies.
- Leads client meetings and events while also driving client-specific solution configuration designs to meet workflow requirements.
- Provides thoughtful recommendations to clients.
- Drives internal team with initiatives and reinforcements.
- Cultivates positive team environment where effective communication is present.
- Work with configure team to build out software within millennium.
- Skills: Process Improvement.
- Management Consulting.
- Problem Solving Highlights: Passed all training exams with 95% and above.
- Managed over 6 clients at once.
Licensed Health Insurance Advisor
USHA (Self-Employed)
01.2022 - 03.2023
- Advise clients on all their health insurance options.
- Specialize in selling private insurance (United Healthcare PPO).
- Guide clients through medical claims.
- Sell individual/group insurance plans.
- Manage small team of individuals that help source new potential clients.
- Highlights: Sold over 100k worth of policies within first 13 weeks.
- Hit quota every week.
- Received license in 17 different states.
Graduate Student (MHA)
Gannon University
05.2021 - 05.2022
- Learned how to become an effective leader.
- Learned how to make lasting changes in high-quality healthcare organizations.
- Learned how to make positive differences in healthcare organizations.
- Learned how to indulge in healthcare administration through patient-centered, policy and business perspective.
- Learned how to conduct accurate research to back up changes in healthcare organization.
- Learned policies and laws that must be followed by healthcare administrators.
- Learned how to manage and adjust EHR systems to depict correct information and codes.
- Learned how to manage finances within healthcare organization.
- Learned how to staff, grow and build healthcare organization.
- Focused research and presentation on Moffitt Cancer Center.
- Highlights: Graduated with High Honors.
- Straight A student.
Sales Representative- Purewick (Urology)
Becton Dickinson
04.2021 - 02.2022
- Complete initial and follow-up calls on prospective leads via inbound and outbound calls/dialer to include identifying and resolving customer concerns within process.
- Articulate features and benefits of Purewick system including knowledge of all aspects of use and maintenance of equipment.
- Maintain departmental call volume requirements to include inbound and outbound calls.
- Maintain high level of professionalism on every call and provide excellent customer service to all Liberator customers.
- Adhere to phone activity/compliance standards to include Medicare guidelines, HIPAA, ACW, and minimum call volumes.
- Highlights: Sold more than 15 devices every week.
- Always hit quota.
- Recognized for good customer service.
- Great quality reviews.
Account Manager
Randstad Technologies
02.2020 - 03.2021
- Provide support to projects and initiatives within IT organizations through customized IT services and flexible talent delivery options.
- Working with companies to create customized solutions to solve IT challenges.
- Ensuring clients receive excellent support and customer service.
- Providing clients with knowledge around national staffing trends, info on local Tampa candidate market, and staffing and IT solutions expertise.
- Discussing IT initiatives and challenges with clients to assess what solutions are available to help them complete their projects on-time and within budget.
- Highlights: Signed on 5 new accounts (started with 0).
- Hit quota every week.
National Information Technology Recruiter
Hays Recruitment
04.2019 - 02.2020
- Recruit, interview, evaluate and place highly skilled technical professionals on contract, contract to hire or permanent basis.
- Proactively source and identify active and passive technology professionals through various sourcing engines and social media sites.
- Review job descriptions and analyze client requirements in order to understand needs of hiring manager and technical skills required.
- Develop creative sourcing and recruiting resources, such as leads and referrals, to expand talent portfolio and attract qualified candidates.
- Conduct thorough phone and face to face interviews to determine candidates’ qualifications and job requirements.
- Assess candidates' hard and soft skills through combination of behavioral interviews and competency-based evaluations.
- Build and maintain quality pipeline through fostering long-term relationships with candidates.
- Manage and update internal ATS with accuracy and integrity.
- Focused on hiring for National Accounts team, which supports some of our biggest clients across country: Atos, Black Knight, British Petroleum, Capital One, Disney, DXC, LexisNexis, Hewlett Packard, Fiserv, Red Hat, and more.
- Went through technical training to learn different IT concepts, languages, and tools.
- Highlights: Received Hays MVP Award.
- Received Excellence in Customer Service Award.
- Received first placement before two-month mark at Hays.
- Received first promotion within 3 months.
Administrative Assistant to the Chief Financial Officer
YPC Media
06.2018 - 08.2018
Sales Intern
CGI Communications
05.2015 - 07.2016
Education
Master of Healthcare Administration -
Gannon University
Remote05.2022
Bachelor of Science in Business Administration - Finance
West Virginia University
Morgantown, WV12.2018
Skills
- Exceptional leadership
- Proficient in Oracle/Cerner Software
- Proficient in SalesForce
- Proficient in Microsoft Office
- HIPAA Compliance
- Customer Assistance
- Sales expertise
- Patient Education
- Specification optimization
- Medical Device
- EHR Integrations
Certification
- Florida 215 ( Life, Health & Annuities) License- Current
- Certified in Bloomberg market Concepts - 2018
Fundraiser Participation
- Cystic Fibrosis Foundation
- Alex’s lemonade Stand
- Feeding Tampa Bay
Activities
- Chi Omega Sorority, Theta Chapter, 10/2015, 12/2018
- Finance Club, West Virginia University, 02/2018, 12/2018
- Alpha Lambda Delta Honor Society, West Virginia University, 04/2014, 12/2018
- Vice President of the Business Ethics Club, West Virginia University, 03/2017, 12/2018
- Beta Alpha Psi, West Virginia University, 01/2018, 12/2018
- Student Events Board, West Virginia University, 01/2017, 12/2018
Timeline
Licensed Health Advisor
BayCare Health System (BayCare Health Plans)
08.2023 - Current
Federal Oncology Consultant
Oracle (Cerner)
09.2022 - 06.2023
Licensed Health Insurance Advisor
USHA (Self-Employed)
01.2022 - 03.2023
Graduate Student (MHA)
Gannon University
05.2021 - 05.2022
Sales Representative- Purewick (Urology)
Becton Dickinson
04.2021 - 02.2022
Account Manager
Randstad Technologies
02.2020 - 03.2021
National Information Technology Recruiter
Hays Recruitment
04.2019 - 02.2020
Administrative Assistant to the Chief Financial Officer
YPC Media
06.2018 - 08.2018
Sales Intern
CGI Communications
05.2015 - 07.2016
Home Health Aide/ Administrative Assistant ( Part-time)
Personal Patient Quality Care
04.2013 - Current
Master of Healthcare Administration -
Gannon University
Bachelor of Science in Business Administration - Finance
West Virginia University
- Florida 215 ( Life, Health & Annuities) License- Current
- Certified in Bloomberg market Concepts - 2018
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