Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Lindsey K. Minor

Orange,CA

Summary

To become a part of a challenging team in which I am given the chance to use my leadership skills with an opportunity for a career advancement. Enthusiastic and motivated individual passionate about customer service. Team player works well both independently and within team settings to achieve goals. Skilled communicator and problem solver committed to creating positive customer experiences. Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.

Overview

23
23
years of professional experience
1
1
Certification

Work History

Infant Caregiver

Child Time Of Orange
02.2022 - Current
  • Kept classroom and feeding areas clean, neat and safe.
  • Used proper sanitizing techniques for toys, surfaces, and equipment.
  • Promoted development of social, emotional, and communication skills in infants.
  • Managed personal hygiene requirements with frequent diaper changes, use of bibs, and monitoring of behaviors.
  • Sanitized toys and play equipment each day to maintain safety and cleanliness.
  • Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
  • Promoted sensory development by providing access to different textures.
  • Adhered to parent preferences and legal requirements for feeding breastmilk, formula and solids to infants.
  • Consulted with parents to build and maintain positive support networks and support continuing education strategies.
  • Engaged with children on individual basis to build positive relationships and promote learning.
  • Maintained tidy environment to comply with cleanliness and sanitation standards.
  • Documented behavior, development and learning of children to enable tracking history and maintain accurate records.
  • Assisted in preparation of meals and snacks to provide children with proper nutrition.
  • Gathered materials and resources to prepare for lessons and activities.
  • Intervened in disruptive behavior, using positive reinforcement strategies to redirect and calm children.
  • Implemented curriculum to enhance classes with learning-focused activities.
  • Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
  • Instructed children in health and personal habits, such as eating, resting, and toileting.
  • Actively encouraged children to develop their communication, problem-solving and social skills.
  • Promoted physical, academic, and social development by implementing diverse classroom and outside activities.
  • Taught hand washing and proper use of utensils to promote good hygiene and etiquette habits.
  • Utilized technology to develop instructional materials and activities for children.

Retail Sales Associate

Macys Department Store
09.2021 - 12.2021
  • Greeted customers and helped with product questions, selections, and purchases
  • Stocked merchandise, clearly labeling items, and arranging according to size or color
  • Maintained clean sales floor and straightened and faced merchandise
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products
  • Helped customers complete purchases, locate items, and join reward programs
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments
  • Used POS system to process sales, returns, online orders, and gift card activations
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers
  • Answered questions about store policies and addressed customer concerns
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction
  • Balanced and organized cash register by handling cash, counting change, and storing coupons
  • Developed professional relationships with customers to increase loyalty, retention and rapport
  • Managed cash register after end of shift to balance and record accurate transactions
  • Utilized upselling techniques to promote additional products and increase sales
  • Trained and supervised new employees to use selling strategies and apply best practices
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items
  • Engaged in friendly conversation with customer to better uncover individual needs
  • Listened to customer needs and desires to identify and recommend optimal products
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions
  • Managed efficient cash register operations
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages
  • Provided exceptional services and pleasant shopping experiences to retail customers
  • Built customer loyalty and retention by delivering excellent shopping experiences
  • Created inviting environment for customers by maintaining store organization and cleanliness
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs
  • Prioritized helping customers over completing other routine tasks in store
  • Used in-store system to locate inventory and place special orders for customers
  • Developed strong rapport with customers and created positive impression of business
  • Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions

Preschool Teacher

Adventures In Learning Preschool
07.2016 - 05.2018
  • Developed weekly lesson plans and activities to engage children and promote learning
  • Established positive communication with parents in daily conversation and formal conferences
  • Maintained organized, fun and interactive classroom to help children feel safe
  • Gave one-on-one attention to children while maintaining overall focus on entire group
  • Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors
  • Educated students in foundational concepts such as shapes, numbers, and letters
  • Sanitized toys and play equipment each day to maintain safety and cleanliness
  • Applied play-based strategies to provide diverse approaches to learning
  • Observed children to identify individuals in need of additional support and developed strategies to improve assistance
  • Addressed behavioral and learning issues with parents and daycare management
  • Monitored students' academic, social, and emotional progress and recorded in individual files
  • Assisted and supervised 12-24 children through entire school day
  • Worked with teaching staff to evaluate individual progress and recommend appropriate learning plans
  • Allowed for ample outdoor discovery time in schedule each day
  • Supervised student teachers to provide objective feedback
  • Created safe and nurturing learning environment for preschoolers
  • Established positive relationships with students and families
  • Planned and executed activities to stimulate physical, social and intellectual growth
  • Guided students to develop social, emotional and physical skills
  • Monitored classroom to verify safe and secure environment
  • Collaborated with teachers, parents and administrators to facilitate positive outcomes for students
  • Modeled positive behavior and communication skills for students
  • Organized activities to teach preschool children foundational learning skills such as letters and numbers
  • Organized and supervised large and small group activities
  • Implemented age-appropriate curricula to meet needs of young learners
  • Supported students in developing self-esteem and self-confidence
  • Incorporated music, art and literature into curriculum
  • Helped new preschool children get used to classes by giving one-on-one support
  • Utilized creative teaching strategies to engage students in classroom
  • Developed innovative activities to engage young children in learning process
  • Assessed student progress and provided feedback on educational development
  • Protected children in-class, at recess and off-site with observational skills and positive reinforcement for good behavior
  • Prepared meals and snacks for children based on dietary guidelines
  • Monitored schedules to maintain sleeping, eating, and school schedules for children

Concession worker/ Cashier

Legends Hospitality, Gene Autry
04.2015 - 09.2015
  • Greeted customers entering store and responded promptly to customer needs
  • Built relationships with customers to encourage repeat business
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels
  • Worked flexible schedule and extra shifts to meet business needs
  • Welcomed customers and helped determine their needs
  • Helped customers complete purchases, locate items, and join reward programs
  • Restocked and organized merchandise in front lanes
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy
  • Stocked, tagged and displayed merchandise as required
  • Worked closely with shift manager to solve problems and handle customer concerns
  • Tallied cash drawer at beginning and end of each work shift
  • Upsold additional products and services to customers, increasing revenue
  • Performed cash, card and check transactions to complete customer purchases
  • Operated cash register to record transactions accurately and efficiently
  • Handled cash with high accuracy and took care to check bills for fraud
  • Used POS system to enter orders, process payments and issue receipts
  • Learned duties for various positions and provided backup at key times
  • Worked with floor team and managers to meet wide range of customer needs
  • Responded promptly to requests for assistance, spills and customer inquiries
  • Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies
  • Checked personal identifications during alcohol and tobacco sales
  • Kept cash wrap stocked, products faced and shelving free of misplaced items or trash

Preschool Teacher

Little Learners Preschool
04.2012 - 06.2014
  • Worked with children ages 2 years to 6 years
  • Changed diapers, toilet training, feeding, and help children to sleep
  • Lesson Planning- curriculum, art, music, and dramatic play, small/gross motor skills
  • Familiar with title 22 regulations that apply to all community care facilities regulated by the community care licensing division.

Escrow Assistant

First Class Escrow
09.2011 - 01.2012
  • Ordered preliminary reports/opened orders
  • Typed escrow instructions
  • Familiar with streamline program
  • Answered phones, transferred calls, filing, faxing, scanning and copying.

Infant care/Preschool Teacher

YWCA/Orange Presbyterian Preschool
02.2001 - 06.2011
  • Worked with children ages 6 weeks to 6 years
  • Changed diapers, toilet trained, help children at feeding times, prepared meals and bottles and helped children to sleep
  • Lesson planning- curriculum, art, music, and dramatic play
  • Small/gross motor skills
  • Familiar with title 22 regulations that apply to all community care facilities regulated by the community care licensing division
  • Attended various Children’s Home Society workshops/Directors Forum
  • Helped as an assistant director to perform daily duties

Hostess/Cashier

Coco’s Restaurant
04.2000 - 10.2000
  • Seated Customers to their tables/ set up tables for large groups
  • Took drink orders, and served accordingly
  • Cashier/ answered phones for take – out orders

Lead Teacher

El Camino Real
  • Planned and implemented different daily activities to enhance overall development and growth of every student
  • Designed lesson plans for teaching staff and worked closely with administration for compliance with state curricula
  • Developed and optimized rich learning environment by capitalizing on diverse engagement strategies and enriching teaching techniques
  • Chose optimum curriculum for each class and devised creative daily lesson plans to meet requirements and needs of different learners
  • Observed and recorded teacher methods to suggest improvements and increase student interest
  • Increased student involvement in program offerings through strategic redesign of program processes and methods
  • Organized rooms in line with current educational thinking to maximize educational opportunities for students

Education

Some College (No Degree) - Human Development

Santiago Canyon College
Orange, CA

High School Diploma -

Rancho Santiago Canyon College & Santa Ana College
Orange, CA
05.2022

No Degree -

Orange High School
Orange, Ca
06.1999

Skills

  • Strong leadership abilities
  • Able to excel in a competitive environment
  • Certified in Department of Health and Safety, CPR and First Aid (infant, children and adults)
  • Extensive experience with children of all ages
  • Able to multitask and work efficiently
  • Strong customer service skills
  • Strong office skills (answering phones, filing, faxing, copying, scanning, and etc
  • Strong written and verbal communication skills
  • Microsoft, google, and Aries

Certification

Medical front office certificate

Food Handlers Certification

Mandated Reporter Certification

Basic Pest Management in the school and childcare settings

CPR certified

First Aid Certified

Medical billing and coding


Timeline

Infant Caregiver

Child Time Of Orange
02.2022 - Current

Retail Sales Associate

Macys Department Store
09.2021 - 12.2021

Preschool Teacher

Adventures In Learning Preschool
07.2016 - 05.2018

Concession worker/ Cashier

Legends Hospitality, Gene Autry
04.2015 - 09.2015

Preschool Teacher

Little Learners Preschool
04.2012 - 06.2014

Escrow Assistant

First Class Escrow
09.2011 - 01.2012

Infant care/Preschool Teacher

YWCA/Orange Presbyterian Preschool
02.2001 - 06.2011

Hostess/Cashier

Coco’s Restaurant
04.2000 - 10.2000

Lead Teacher

El Camino Real

Some College (No Degree) - Human Development

Santiago Canyon College

High School Diploma -

Rancho Santiago Canyon College & Santa Ana College

No Degree -

Orange High School
Lindsey K. Minor