Summary
Overview
Work History
Skills
Fun Facts
Timeline
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Lindsey N. Jenkins

Cary,NC

Summary

A highly motivated professional with superior interpersonal skills, creating positive team dynamics and engaging with colleagues and partners to promote organizational excellence. Proven ability to integrate details and coordinate tasks to accomplish goals, while using critical and strategic thinking to address issues and develop solutions to improve daily operational flow and effectiveness.


Overview

13
13
years of professional experience

Work History

Operations Manager

Gene Pleasants Agency
12.2014 - 05.2021
  • Frontline customer management including reception and customer/agent enquiries and delegation of enquires to relevant departments
  • Assisted with office management including logistics and accounts ensuring day to day operations ran smoothly and utilizing workplace software (Microsoft suite)
  • Logistical support of organization marketing events, including communications, catering and advertising
  • Coordination of internal office meetings, events and communications
  • Oversaw incoming and outgoing correspondence, including application/policy requirements and funds
  • Tracking / managing client payments and requirements for policy placement
  • Database management and inventory
  • Assisted with onboarding process for new agents, as needed. Processing paperwork for licensing and contracting purposes with individual insurance carriers

Transaction and Marketing Coordinator

Keller Williams Realty- The Goracke Team
02.2014 - 12.2014
  • Handled all incoming email, phone calls, and customer inquiries
  • Assisted with revision and implementation of administrative systems and procedures manual
  • Worked closely with clients to educate and inform them of Contract-to-Close Process. Coordinated closing transactions with third parties, such as lenders, attorneys, and inspectors, to ensure a smooth and timely transaction process
  • Provided consistent communication to clients listing their property. Worked with other agents to obtain constructive feedback that would be beneficial to seller; tracked and followed-up on all buyer leads. Arranged for open houses
  • Compiled information specific to listed properties for MLS input. Created marketing materials such as brochures and pamphlets. Maintained websites and social media to ensure effective marketing strategies

Certified Nurse Assistant

CenterPeace Home Healthcare
01.2012 - 01.2013
  • Assisted long-term care and hospice patients in activities of daily living, ensuring safety and dignity of each client (patient)
  • Monitored and documented patient condition – notified appropriate staff according to individualized care plans
  • Completed training to obtain Nurse Aide 1 certification through accredited institution, which included clinical experience in LTC facility

Administrative Assistant

Florence & Hutcheson, Inc.
01.2008 - 01.2012
  • Provided high-level administrative support to office executives and staff, including organizing office events and meetings
  • Assisted with company merge, in 2008/09, which included coordination and transfer of employee benefits, corporate accounts and various policies
  • Created and maintained project management database
  • Coordinated management of local payables/receivables and vendor accounts. Purchased and maintained inventory of office supplies Maintained common areas and provided communication interface between building management office personnel
  • Handled information requests. Prepared business correspondence, mass mailings, and shipments
  • Maintained database of client contacts. Received and directed visitors. Answered all incoming calls

Skills

  • Interpersonal Communications
  • Office Administration
  • Servant Leadership
  • Detail Oriented
  • Vendor Relations
  • Record Keeping

Fun Facts

  • I love the outdoors and exploring the mountains!
  • I have driven across the entire country more than once
  • One of my passions is traveling- Israel was a favorite!

Timeline

Operations Manager

Gene Pleasants Agency
12.2014 - 05.2021

Transaction and Marketing Coordinator

Keller Williams Realty- The Goracke Team
02.2014 - 12.2014

Certified Nurse Assistant

CenterPeace Home Healthcare
01.2012 - 01.2013

Administrative Assistant

Florence & Hutcheson, Inc.
01.2008 - 01.2012

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Lindsey N. Jenkins