Lindsey N Quick
Orange Park,FL
Summary
Customer service professional with proven expertise in order fulfillment and cash management. Demonstrated ability to enhance customer experiences through effective communication and time management. Skilled in handling returns and resolving conflicts, ensuring smooth operations and customer satisfaction. Proficient in cash count balancing and till preparation, contributing to financial accuracy.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Personal Digital Shopper
Walmart
Jacksonville, FL
11.2024 - 01.2025
- Coordinated with store fulfillment teams to ensure timely processing of online orders.
- Delivered exceptional customer service by addressing inquiries and resolving issues promptly.
- Maintained positive relationships with grocery personnel through consistent professionalism and friendliness.
- Completed pickup and shopping orders for customers within local area efficiently.
- Scanned items during shelf retrieval to update stock information accurately.
- Bagged groceries carefully, ensuring separation of fragile items and maintaining freshness of perishables.
- Suggested comparable products for out-of-stock items to enhance customer satisfaction.
- Assisted teammates with daily tasks during peak periods, promoting teamwork.
Photo Lab Manager
CVS Pharmacy
East Palatka, Florida
02.2004 - 02.2006
- Managed daily operations of photo lab, ensuring smooth workflow and efficiency.
- Supervised staff, coordinating training for new employees to enhance performance.
- Maintained inventory of photographic supplies, placing orders as necessary to meet production needs.
- Oversaw quality control processes, ensuring high standards in printed materials.
- Handled customer inquiries and resolved issues regarding photo services promptly.
- Implemented safety protocols for chemical handling and equipment use within the lab.
- Scheduled maintenance for equipment, minimizing downtime during operations.
- Monitored customer transactions, maintaining thorough records of payments and special requests.
Third Key Manager
Dollar General
Palatka, Florida
03.2003 - 01.2004
- Supervised daily store operations, ensuring compliance with company policies and regulations.
- Trained new employees on store procedures and customer service standards.
- Managed inventory levels, organizing restocking of merchandise on sales floor.
- Implemented visual merchandising standards to enhance product presentation and accessibility.
- Addressed customer inquiries and resolved issues, maintaining a positive shopping experience.
- Conducted regular safety inspections to uphold a clean and secure environment.
- Supported loss prevention measures by monitoring store activities and inventory controls.
- Processed returns and exchanges in accordance with company policy.
Medical Assistant
Dr. Larisa Malykh
Palatka, Florida
05.2000 - 09.2002
- Facilitated patient intake and documented medical histories accurately.
- Prepared and maintained cleanliness of examination rooms for efficient operations.
- Supported physicians during examinations and procedures to enhance patient care.
- Administered vaccinations, medications, and performed basic laboratory tests.
- Coordinated effective communication between patients and healthcare staff.
- Educated patients on medication usage and health maintenance practices thoroughly.
- Maintained accurate medical records through diligent filing and data entry.
- Adhered to HIPAA regulations for safeguarding confidential patient information.
Winn-Dixie
Cashier Customer Service
Palatka, Florida
06.1998 - 01.1999
- Processed customer transactions efficiently using point-of-sale systems, ensuring accuracy in every transaction.
- Managed cash drawer operations, balancing funds at end of each shift.
- Resolved customer complaints promptly, enhancing overall shopping experience.
- Assisted customers with inquiries, providing detailed product information and support.
- Collaborated with team members to maintain cleanliness and organization throughout the store.
- Promoted loyalty programs to boost customer engagement and retention.
- Stocked shelves and organized merchandise for optimal inventory management.
- Adhered to company policies regarding returns, exchanges, and refunds meticulously.
Education
High School Diploma -
Palatka High School
Palatka06-1998
Skills
- Order fulfillment and coordination
- Customer service and relations
- Product knowledge and selection
- Time management and deadline adherence
- Effective communication skills
- Attention to detail
- Physical stamina (lift up to 50 pounds)
- Online order processing
- Flexible scheduling
- First aid certification
Affiliations
- Mother of 5
- Grandmother of 2
- I love to crochet
Certification
- CPR Certified
Languages
English
Professional
References
References available upon request.
Timeline
Personal Digital Shopper
Walmart
11.2024 - 01.2025
Photo Lab Manager
CVS Pharmacy
02.2004 - 02.2006
Third Key Manager
Dollar General
03.2003 - 01.2004
Medical Assistant
Dr. Larisa Malykh
05.2000 - 09.2002
Winn-Dixie
Cashier Customer Service
06.1998 - 01.1999
High School Diploma -
Palatka High School