Hi, I’m
Lindsey Sastre
Coral Gables,FL
Summary
Energetic and passionate Veteran Wellness Coordinator dedicated to helping guests get and stay healthy. Good multitasker with excellent verbal and written communication skills. Proficient in tracking, analyzing and reporting on progress, as well as implementing enhancements to drive growth. Prepared to bring over eight years of progressive experience to a challenging new role with room for advancement.
Overview
8
years of professional experience
1
Certification
Work History
UHEALTH FITNESS & WELLNESS CENTERMiami, FL
WELLNESS COORDINATOR
11.2019 - Current
Job overview
- Monitors fitness areas for safety and customer service, develop and implement fitness programs, and provide fitness assessments and coaching
- Conduct fitness assessments and biometric screenings, including cardiovascular tests (blood pressure screenings), upper and lower body strength tests, and body composition measurements
- Conduct interviews, New Employee Orientations and create schedules for onboarded student staff
- Assist with recruitment, supervision, and mentoring of interns, student employees and part-time personal trainers of the university
- Assist with evaluation and supervision of the design and instruction of personal trainers
- Participate in member orientations, educational programs and marketing for university program outreach efforts.
- Developed wellness programs targeted on specific groups and areas of wellness.
- Collected and tracked information about participation and outcomes of individual programs.
- Managed health fair activities to expose customers to health and wellness businesses.
- Educated staff on new fitness industry developments and provided effective health and fitness solutions to over five clients.
- Educated staff on new fitness industry developments and provided effective health and fitness solutions to over fifteen clients.
- Provided individual health coaching to help clients optimize personal choices.
- Conducted needs assessments or surveys to determine interest in or satisfaction with wellness and fitness programs, events or services.
- Demonstrated safe and correct forms for each exercise and piece of equipment.
- Led individual and group wellness seminars and educational programs on five topics.
- Conducted group wellness presentations for classes up to twenty participants.
- Performed screenings every three months for markers such as blood pressure, weight and BMI.
- Conducted group wellness presentations for classes up to ten participants.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Maximized program enrollment through effective outreach events, cold calling strategies, membership incentives and referrals programs.
NFC AMENITY MANAGEMENTMiami, FL
FITNESS FRONT DESK SPECIALIST / GROUP EXERCISE INSTRUCTOR
09.2019 - 11.2019
Job overview
- Supervised all aspects of the clubhouse fitness center facility and ensuring the safety of our clients and their guests
- Enforced all operational policies and procedures, rules and regulations through the facility
- Recognize and respond effectively in emergency situations
- Carry out emergency operating procedures
- Offered exercise safety tips and effectiveness of equipment to fitness center residents
- Taught individual and small-group fitness classes, promoting a strong commitment to providing the best possible experience for our clients.
- Answered multi-line phone system and greeted callers enthusiastically.
- Answered customer telephone calls promptly and appropriately handled needs.
- Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
- Welcomed each new arrival pleasantly and confirmed reservations and identification.
- Took reservations over phone, in person and via computer for guests and provided confirmation information.
- Liaised with housekeeping and maintenance staff to address requests and complaints made by guests.
- Used internal software to process reservations, check-ins and check-outs.
- Oversaw fast-paced front desk operations and guests' needs at busy facility.
- Delivered above-and-beyond service to guests by making outside venue reservations and setting up tours.
METLIFENew York, NY
HEALTH AND FITNESS SPECIALIST
10.2018 - 07.2019
Job overview
- Supervised all aspects of fitness center facility, including business planning and budgeting processes
- Offered exercise safety and effectiveness education to clients
- Taught individual and small-group fitness classes
- Facilitated fitness testing and used results to create personalized health and wellness plans for clients
- Implemented promotional campaigns
- Delivered health education seminars and presentations
- Organized six individual site fitness center programs and led four health curriculum seminars in compliance with HealthFitness and MetLife staff guidelines on program construction, participation targets, and New York Metro area fitness center site budgets
- Presented findings of fitness center site pricing comparison investigation to HealthFitness managers.
- Motivated clients to achieve their personal fitness goals through developing and modifying routines.
- Cultivated positive relationships with participants by interacting with group during fitness classes.
- Encouraged participation and increased enjoyment with fun routines and music accompaniment.
- Minimized injury risks by advising clients about form and proper clothing.
- Maintained cleanliness of group fitness room, mirrors, floor and fitness equipment.
- Informed clients about nutrition, lifestyle issues, and weight control.
- Instructed gym members about correct use of weight resistance and cardiovascular equipment.
- Evaluated individual participants to assess conditions and develop suitable training programs.
- Promoted total wellbeing by encouraging students to improve nutrition, weight control and lifestyle.
- Educated clients on effective ways to exercise while on business travel, at home and on vacation.
- Taught participants to maximize exertion and results with exercise routines.
- Treated injured students with basic first aid and reiterated safety standards to prevent recurrence.
- Treated injuries and physical distress with immediate care and coordinated more advanced support for critical issues.
- Served as point of reference for fitness expertise within club.
- Educated participants on team sports techniques and instructed on correct approaches for play.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
NBC UNIVERSAL, INCNew York, NY
HEALTH AND FITNESS SPECIALIST
04.2016 - 09.2018
Job overview
- Managed class schedule at fitness center
- Partnered with program manager and health recruiter to train new fitness instructors
- Conducted assessments on clients and facilitated individual and group exercise courses
- Collaborated with outside networking companies to promote running club program in Central Park
- Spearheaded eight-week health and fitness challenge designed to help clients maintain weight during holiday season
- Presented health and wellness lunch and learn seminars
- Led 30-minute High Intensity Interval Training workout session to over 1,000 people at MetLife Stadium for the NBCUniversal Health & Fitness Expo.
- Motivated clients to achieve their personal fitness goals through developing and modifying routines.
- Cultivated positive relationships with participants by interacting with group during fitness classes.
- Encouraged participation and increased enjoyment with fun routines and music accompaniment.
- Minimized injury risks by advising clients about form and proper clothing.
- Maintained cleanliness of group fitness room, mirrors, floor and fitness equipment.
- Informed clients about nutrition, lifestyle issues, and weight control.
- Instructed gym members about correct use of weight resistance and cardiovascular equipment.
- Evaluated individual participants to assess conditions and develop suitable training programs.
- Promoted total wellbeing by encouraging students to improve nutrition, weight control and lifestyle.
- Educated clients on effective ways to exercise while on business travel, at home and on vacation.
- Taught participants to maximize exertion and results with exercise routines.
- Treated injured students with basic first aid and reiterated safety standards to prevent recurrence.
- Treated injuries and physical distress with immediate care and coordinated more advanced support for critical issues.
- Demonstrated correct use of gymnastic and exercise equipment for students to achieve maximum benefits.
- Served as point of reference for fitness expertise within club.
- Educated participants on team sports techniques and instructed on correct approaches for play.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
WELLNESS AND HEALTH PROMOTION SERVICESBethesda, MD
ACCOUNT EXECUTIVE ASSISTANT
03.2015 - 03.2016
Job overview
- Provided administrative and project support to Senior Account Executive Administrator and Director of wellness Health Promotion Services
- Facilitated training and professional development to agency employees, including dieticians and health promotion coordinators
- Maximized customer benefits and ensured appropriate allocation of budgetary resources through continuous monitoring of expenditures
- Utilized Salesforce and GovWin to create documentation of customer information and ongoing communication
- Prepared meeting notes for Account Executive Director
- Created content and promotional materials for health education activities and wellness events
- Coordinated FOH initiatives, business development events, partner retreats, holiday parties, and other staff events
- Key Accomplishments:
- Streamlined updated filing and confidential documentation process
- Improved efficiency by managing calendar invites for Wellness and Health Promotion staff members.
- Filed paperwork and organized computer-based information.
- Answered high volume of phone calls and email inquiries.
- Handled incoming and outgoing mail, email and faxes.
- Managed mail and both incoming and outgoing correspondence, mail, email and faxes.
- Worked with senior management to initiate new projects and assist in various processes.
- Handled logistics, catering, agendas and travel arrangements for meeting and event planning for board of directors, president and executive vice president.
- Greeted arriving visitors, determined nature and purpose of visit and directed individuals to appropriate destinations.
- Streamlined operations and prioritized tasks, allowing senior staff to increase productivity.
- Managed and reviewed filing and office systems.
- Took notes and dictation at meetings.
- Coordinated events and worked on ad hoc projects.
- Executed basic banking and bookkeeping tasks.
- Screened personal and business calls and directed to appropriate party.
- Created and managed office systems to efficiently deal with documentation.
- Promoted team productivity by keeping supplies organized and well-stocked.
- Upheld strict timetables by maintaining accurate, balanced calendars.
- Volunteered to help with special projects of varying degrees of complexity.
- Distributed company-wide announcements, booked conference rooms and coordinated catering for annual staff development forum.
- Worked with clients to effectively plan and coordinate logistics for special projects and events.
- Wrote reports, executive summaries and newsletters.
- Organized logistics and materials for each meeting, arranged spaces and took detailed notes for later dissemination to key stakeholders.
- Led staff and vendors in providing high level of service for owner and guests.
- Oversaw daily household activities for traveling clients.
- Managed residential properties and prepared homes for clients prior to arrival.
FEDERAL OCCUPATIONAL HEALTH AGENCYBethesda, MD
Group Exercise Instructor
01.2015 - 03.2016
Job overview
- Hour Fitness, URBN Playground, Inc., and TAPOUT Fitness.
- Maintained class attendance records and documented clients' progress toward stated goals.
- Interacted with individual participants in group fitness settings to cultivate and maintain positive relationships.
- Coached clients on proper techniques to obtain maximum benefits and prevent injuries.
- Led group exercise sessions, such as Cycling and Interval classes.
- Encouraged clients to participate in and enjoy group fitness classes.
- Established classes to effectively match skill and learning levels of all participants.
- Enhanced client experience by maintaining motivational and supportive culture.
- Managed group fitness classes of up to ten members.
- Provided guidance and inspiration to class members and recommended additional fitness resources.
- Created structured and innovative fitness programs to be executed in small to large group atmospheres.
- Encouraged sustainable habits for health, fitness and well-being.
- Monitored client progress in group settings by assessing technique and form.
- Offered inspiration and guidance to all club members and group event patrons.
WELLNESS HEALTH PROMOTION SERVICESBethesda, MD
ASSISTANT PROGRAM MANAGER
01.2015 - 03.2015
Job overview
- Partnered with Wellness and Health Promotion Services Program Manager to facilitate all assigned tasks and government fitness center site inspections
- Maintained record portfolio of health center site visits, updating equipment needs and administrative documentation as needed
- Offered administrative support for operational tasks and projects through assisting with planning, controlling, researching, and executing research process
- Created timelines and monitored budget and resource allocation
- Created reports for program manager
- Coordinated with training teams to revise orientation materials
- Key Accomplishments:
- Provided administrative and equipment delivery support to the Centers of Disease Control (CDC), Food and Drug Administration (FDA), and the Department of Health and Human Services (DHHS) through twice-weekly fitness center site visits.
- Collaborated with various teams to uncover issues, identify applicable solutions and offer guidance.
- Improved success of program by making proactive adjustments to operations.
- Developed and recommended policies and procedures for evaluating programs.
- Oversaw staff schedules and assignments to handle programming demands.
- Assisted program manager with developing budget and schedule.
- Monitored programming schedules, conformance to guidelines and quality.
- Developed proposals and operational plans within assigned area.
- Facilitated programming by coordinating resources and deliverables between departments.
- Identified risks and developed mitigation plans.
- Developed new program and feature ideas for station.
- Improved program offerings based on changing trends, audience feedback and directives from station owners.
- Verified accuracy of program laws and compliance with FCC rules and regulations.
- Prepared tape for broadcasting by completing final editing.
Education
University of MiamiMiami, FL
Masters of Education from Sports Administration
05.2023
University Overview
- Member of National Society of Leadership and Success (NSLS) Sigma Alpha Pi
UNIVERSITY OF MARYLANDCollege Park, MD
Bachelor of Science from Public Health
12.2014
Montgomery CollegeRockville, MD
Associate of Science from General Studies
05.2013
Skills
- Microsoft Office Suite
- Canvas
- PowerPoint, Excel
- Intermediate Spanish
- Group Exercise Classes
- Individualized Training
- Biometric Screenings
- Body Comp/BMI
- Community Engagement
- Program Enrollments
- Company Guidelines and Policies
- Health and Wellness Education and Strategies
- Customer Service Interaction
- Critical Thinking
Certification
- Certified Group Exercise Instructor, National Academy of Sports Medicine (NASM) - 2009 - Present (C# 556304)
- Certified Personal Trainer, American Council of Exercise (ACE) - 2016 - Present (T196634) (EXP. 08/31/2024)
- MADDOG Certified Spinning Instructor
- Licensed Les Mills BODYPUMP Instructor
- Licensed Les Mills BODYATTACK Instructor
- Licensed Les Mills SPRINT Instructor
- Licensed ZUMBA Instructor - BASICS STEPS LEVEL 1
- Licensed POP Pilates Instructor
- All other formats: Bootcamps, TABATA/HIIT Training, TRX, Kettlebell
- Oh Baby! Fitness Prenatal and Postpartum Certified Instructor - completed: 10/06/2020
- Precision Nutrition Level 1 (Pn1) Certification in Sports Exercise Nutrition
- Adult CPR/AED/First Aid Certification (exp. 08/14/2024)
Additional Information
I would like to pursue a career within the sports industry. I am interested in Sports Marketing, Sports Sponsorship and Fan Engagement internship and career opportunities. I am a fan of the National Football League (NFL) and I am a New York Giants fan.
Timeline
WELLNESS COORDINATOR
UHEALTH FITNESS & WELLNESS CENTER
11.2019 - Current
FITNESS FRONT DESK SPECIALIST / GROUP EXERCISE INSTRUCTOR
NFC AMENITY MANAGEMENT
09.2019 - 11.2019
HEALTH AND FITNESS SPECIALIST
METLIFE
10.2018 - 07.2019
HEALTH AND FITNESS SPECIALIST
NBC UNIVERSAL, INC
04.2016 - 09.2018
ACCOUNT EXECUTIVE ASSISTANT
WELLNESS AND HEALTH PROMOTION SERVICES
03.2015 - 03.2016
Group Exercise Instructor
FEDERAL OCCUPATIONAL HEALTH AGENCY
01.2015 - 03.2016
ASSISTANT PROGRAM MANAGER
WELLNESS HEALTH PROMOTION SERVICES
01.2015 - 03.2015
University of Miami
Masters of Education from Sports Administration
UNIVERSITY OF MARYLAND
Bachelor of Science from Public Health
Montgomery College
Associate of Science from General Studies
- Certified Group Exercise Instructor, National Academy of Sports Medicine (NASM) - 2009 - Present (C# 556304)
- Certified Personal Trainer, American Council of Exercise (ACE) - 2016 - Present (T196634) (EXP. 08/31/2024)
- MADDOG Certified Spinning Instructor
- Licensed Les Mills BODYPUMP Instructor
- Licensed Les Mills BODYATTACK Instructor
- Licensed Les Mills SPRINT Instructor
- Licensed ZUMBA Instructor - BASICS STEPS LEVEL 1
- Licensed POP Pilates Instructor
- All other formats: Bootcamps, TABATA/HIIT Training, TRX, Kettlebell
- Oh Baby! Fitness Prenatal and Postpartum Certified Instructor - completed: 10/06/2020
- Precision Nutrition Level 1 (Pn1) Certification in Sports Exercise Nutrition
- Adult CPR/AED/First Aid Certification (exp. 08/14/2024)
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