Adobe Acrobat
Lindsey Turner
Murrieta,CA
Summary
Self-motivated Senior Administrative Associate with deliberation in providing organization to chaotic workloads. Fast-paced organizer of strategic data known for effortless coordination of back-end specifics to help high-level operations run as smoothly as possible. Exceptional written and verbal communicator known for concise language and thoughtful conveyance of information between proper channels.
Overview
22
22
years of professional experience
Work History
Administrative Assistant
Breckpoint dba Loss Prevention Specialists
01.2013 - 04.2024
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
- Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
- Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
- Collaborated on special projects as assigned by leadership, contributing research findings or coordinating event logistics as needed for success.
- Managed expense reports for executive staff members, ensuring accurate documentation of spending for budgeting purposes.
- Maintained inventory of office supplies and placed orders.
- Streamlined office operations, implementing digital file management systems to reduce paper use and increase efficiency.
- Improved staff morale by organizing recognition programs, acknowledging outstanding contributions and fostering positive work culture.
- Negotiated with vendors to reduce office supply costs, leveraging bulk purchase agreements.
- Conducted research for project proposals, compiling information that supported winning bids.
- Contributed to policy updates, researching regulations to ensure company compliance.
- Enhanced office environment, organizing spaces for better workflow and employee comfort.
- Addressed IT issues by coordinating with tech support, minimizing downtime and maintaining operational efficiency.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
- Streamlined internal communication for safety updates by creating a centralized information hub.
- Contributed to improved safety performance by participating in regular meetings with safety committee members and providing input on action plans.
- Assisted in maintaining OSHA compliance, ensuring timely submission of required documentation.
- Minimized errors in documentation through meticulous proofreading, editing, formatting skills.
Assistant Manager
Brookstone
10.2012 - 01.2013
- Oversaw daily operations, ensuring smooth workflow while adhering to company policies and procedures.
- Maintained visual merchandising standards to create an engaging shopping experience for customers.
- Completed routine store inventories.
- Empowered team members by delegating tasks effectively while also offering guidance when needed.
- Trained and managed associates in customer service and sales techniques.
- Managed scheduling for store shifts to accomplish proper staffing.
- Assisted store manager in meeting standards for customer service and quality.
- Enhanced customer satisfaction by resolving conflicts, addressing concerns, and providing exceptional service.
- Answered questions about store policies and addressed customer concerns.
- Improved store sales by implementing effective merchandising strategies and optimizing floor layouts.
- Supervised cash handling procedures to minimize discrepancies and prevent theft or fraud incidents within the store premises.
- Streamlined inventory management with organized stockrooms and accurate recordkeeping.
- Enforced policies and procedures and administered disciplinary action to encourage quality performance of retail staff.
Veterinary Assistant
Gentle Pet Dental
10.2009 - 06.2012
- Assisted in the administration of medications, vaccinations, and treatments as prescribed by the veterinarian.
- Positioned animals for diagnostic imaging such as x-rays and scans.
- Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
- Provided compassionate care for animals during treatment and recovery from illnesses or injuries.
- Ensured accuracy of medical records by diligently documenting all relevant information for each patient visit.
Sales Associate
Petco
01.2008 - 01.2009
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
- Promoted special offers and events by engaging with customers on the sales floor, driving awareness of promotions and boosting sales conversion rates.
- Participated in periodic inventory counts to maintain accurate stock levels.
Assistant Director of Security
Allied Barton Security Services
01.2006 - 01.2008
- Enhanced overall security by implementing new procedures and protocols for staff and visitors.
- Developed comprehensive incident reports, providing detailed information to management for further action.
- Streamlined visitor management processes, enhancing both efficiency and overall customer satisfaction.
- Reduced incident response time by streamlining communication channels between team members.
- Implemented workplace safety initiatives, reducing accidents and injuries through employee education and awareness programs.
- Supervised diverse teams of security professionals during daily operations, providing clear direction and support to ensure successful outcomes.
- Coordinated emergency response efforts during crisis situations, prioritizing safety and maintaining order.
- Oversaw safety of guests, employees and and assets by enforcing and regulating security policies and procedures and monitoring and maintaining security systems.
- Responded swiftly to security incidents and effectively resolved security issues.
- Supervised team of 13 security personnel during shift.
Sales Associate
Osh Kosh B'Gosh
01.2004 - 01.2005
- Maintained a clean and organized store environment for optimal customer experience and ease of locating merchandise.
- Restocked shelves and organized displays in alignment with merchandising standards.
- Offered personalized customer service to all customers to support satisfaction and loyalty.
- Managed fitting rooms efficiently by organizing garments according to size, style, and color while providing personalized assistance to customers as needed.
- Cleaned, closed, and secured store at end of shift.
- Greeted customers, identified needs and provided product advice.
- Dressed and accessorized mannequins to highlight featured clothing and accessories.
- Used point-of-sale systems to process payments and check inventory levels.
Administrative Assistant
June Pekol Realty
01.2004 - 01.2005
- Maintained an accessible and comprehensive database of property listings, client contacts, and transaction records for easy retrieval and reference by team members.
- Increased agent productivity by coordinating property showings, open houses, and client appointments.
- Improved office efficiency by maintaining accurate records of properties listed, contracts signed, and payments received.
- Collaborated closely with agents to strategize innovative approaches for marketing listings more effectively in competitive markets.
- Maintained efficient office operations by handling errands and administrative functions.
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
Sales Associate
TJ Maxx
01.2002 - 01.2003
- Managed efficient cash register operations.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Opened and closed cash registers by counting money, separating charge slips, balancing cash drawers and making deposits.
- Greeted and interacted with over customers to assist in selecting and locating merchandise.
- Displayed and organized products in store to help customers locate products easily.
- Assisted customers with fitting room needs, enhancing their shopping experience and increasing likelihood of purchases.
Education
Google IT Professional Certificate, Coursera
11.2024
Bachelor of Arts in Project Management -
Ashford University
06.2014
HS Diploma, JROTC, JOURNALISM -
Chaparral High School
06.2004
Skills
- Proficient in Microsoft Office
- Executive support experience
- Project Coordination Expertise
- Expert Time Management
- Customer Service
- Data Entry
- Computer Skills
- Office Administration
- Customer Relations
- Proofreading
- Verbal Communication
- Spreadsheet Creation
- Strong Organizational Abilities
- Team Leadership and Motivation
- Scheduling and Planning
- Policy Enforcement
- File Organization
- Professional and Friendly
- Positive Attitude
- Attention to Detail
- Operational Efficiency
- Cross-Functional Communication
- Project Management
- Hazard Identification
Additionalinformation
Notary Public (California | San Bernardino County, exp. April 2025), Employee of the Quarter - Loss Prevention Specialists, LLC (March 2017), Project Development Award - Loss Prevention Specialists, LLC (December 2019), New - Learning Platform Development Project (Unannounced) - Breckpoint (April 2022 - April 2024)
Timeline
Administrative Assistant
Breckpoint dba Loss Prevention Specialists
01.2013 - 04.2024
Assistant Manager
Brookstone
10.2012 - 01.2013
Veterinary Assistant
Gentle Pet Dental
10.2009 - 06.2012
Sales Associate
Petco
01.2008 - 01.2009
Assistant Director of Security
Allied Barton Security Services
01.2006 - 01.2008
Sales Associate
Osh Kosh B'Gosh
01.2004 - 01.2005
Administrative Assistant
June Pekol Realty
01.2004 - 01.2005
Sales Associate
TJ Maxx
01.2002 - 01.2003
Google IT Professional Certificate, Coursera
Bachelor of Arts in Project Management -
Ashford University
HS Diploma, JROTC, JOURNALISM -
Chaparral High School
Certification
- CNP - Certified Notary Public
Accomplishments
- Technology Integration - Participated in technology training courses and trained colleagues in new technology concepts and practices applicable for the classroom.
- Administration - Managed new employee onboarding program that resulted in a 60% increase in employee retention.
- Lesson Implementation - Met all assigned learning goals through the implementation of our internal learning platform form staff.
- Increased office productivity 25% by implementing numerous process improvements.
Work Preference
Work Type
Full TimePart TimeContract WorkWork Location
RemoteHybridOn-SiteImportant To Me
Work-life balanceWork from home optionCareer advancementHealthcare benefitsPaid time offWork Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Three things in human life are important. The first is to be kind. The second is to be kind. And the third is to be kind.
Henry James
Software
Canva
SharePoint
Word
Excel
Outlook
PowerPoint
WordPress
Languages
English
Bilingual or Proficient (C2)
Interests
Painting
Gaming
Road Trips
Reading
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