Lindsi Hardy
Sanford,Fl
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
6
6
years of professional experience
Work History
Bartender •Waitress, •Hostess
Deland Airport Bar & Gin Mill
DeLand , FL
2019.01 - 2020.01
- Excellent communication skills, both verbal and written.
- Proven ability to develop and implement creative solutions to complex problems.
- Worked effectively in fast-paced environments.
- Cultivated interpersonal skills by building positive relationships with others.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Waitress - Hostess, •Bartender, •Key Holder ( Manager )
WingHouse Bar & Grill
2014.01 - 2019.01
- Trained and mentored new employees.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Processed cash, credit, debit, and check payments.
- Completed store opening and closing procedures.
- Opened inventory boxes and restocked shelves.
- Accomplished multiple tasks within established timeframes.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Improved customer service by projecting friendly and knowledgeable attitude.
- Created employee schedules to align coverage with forecasted demands.
- Managed store's stock inventory and ordered new merchandise to replenish low-stock items.
- Tracked, analyzed and reported store sales performance metrics to store manager.
- Planned and budgeted accurately to provide business with resources needed to operate smoothly.
Cashier •Customer service
Fields
2015.01 - 2016.01
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Used POS system to enter orders, process payments and issue receipts.
- Identified and resolved discrepancies and errors in customer accounts.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Conducted inventory counts by adding each item in stock and documenting in computer system.
Scheduler
La Mesa RV
2017.01 - 2018.01
- Conferred with managers, sales teams, and engineering personnel to revise plans and achieve demanding targets.
- Optimized organizational processes by effectively managing crew schedules while adhering to contractual restrictions.
- Monitored and optimized inventory, and reordered materials as required.
- Generated department orders and accompanying documentation.
- Answered phone calls and answered questions from potential customers.
- Handled complaints and questions, and re-directed calls to other team members.
- Acted as first point of contact and set appointments for prospective clients.
- Set appointments with salespeople and potential customers.
- Scheduled and confirmed appointments and meetings for senior management team.
- Checked-in visitors, distributed visitor badges, and managed logbooks to comply with security initiatives.
- Scheduled follow up calls with potential customers to gain interest in scheduling appointments.
- Entered daily data in computer systems and documented office activities.
- Provided potential customers with information about upcoming promotions and events to acquire interest in scheduling appointment.
Receptionist
Gander Mountain
2015.01 - 2016.01
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Restocked supplies and submitted purchase orders to maintain stock levels.
- Answered phone promptly and directed incoming calls to correct offices.
- Resolved customer problems and complaints.
- Managed multiple tasks and met time-sensitive deadlines.
- Corresponded with clients through email, telephone, or postal mail.
- Handled cash transactions and maintained sales and payments records accurately.
- Organized, maintained and updated information in computer databases.
- Handled incoming and outgoing package deliveries, working with vendors to complete special requests and track missing packages.
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
Education
High School Diploma -
Lyman High School
Skills
Microsoft Office ( word, excel, power point)undefined
Timeline
Bartender •Waitress, •Hostess
Deland Airport Bar & Gin Mill
2019.01 - 2020.01
Scheduler
La Mesa RV
2017.01 - 2018.01
Cashier •Customer service
Fields
2015.01 - 2016.01
Receptionist
Gander Mountain
2015.01 - 2016.01
Waitress - Hostess, •Bartender, •Key Holder ( Manager )
WingHouse Bar & Grill
2014.01 - 2019.01
High School Diploma -
Lyman High School
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