Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lindsie Barden

Lakeland

Summary

Experienced with handling customer interactions and resolving issues promptly. Utilizes communication and empathy to build strong customer relationships. Track record of maintaining high customer satisfaction and fostering loyalty.


Professional in healthcare with solid experience in clinical and administrative duties. Skilled in patient care, medical procedures, and electronic health records. Strong focus on teamwork, adaptability, and delivering high-quality results. Reliable in fast-paced environments and adept at supporting medical staff and patients effectively.

Overview

9
9
years of professional experience

Work History

FULFILLMENT ASSOCIATE

Amazon
11.2020 - 06.2024
  • Reported malfunctioning and damaged equipment to supervisors for repair.
  • Packaged and sealed products according to order size and specifications.
  • Interacted effectively with staff through ongoing communication and exchange of information.
  • Disposed of damaged or defective items.
  • Sealed openings and affixed shipping labels to finished cartons.
  • Packed cartons by folding and placing products, following prescribed arrangement.
  • Used dollies and hand trucks to move items around warehouse.
  • Removed products from conveyer to stack in appropriate container.
  • Finished products and prepared them for shipment.
  • Streamlined order processing workflows to enhance efficiency and reduce delivery times.
  • Trained new associates on operational procedures and safety protocols to ensure compliance.

CORRECTIONAL OFFICER

Florida Department Of Corrections
11.2019 - 11.2020
  • Participated in required job training.
  • Counted to ensure that each prisoner was present.
  • Inspected conditions of locks, window bars, grills, doors and gates at correctional facilities to ensure security and help prevent escapes.
  • Drafted daily operational and incident reports detailing inmate rule violations and unusual occurrences.
  • Recorded information, such as prisoner identification, charges and incidents of inmate disturbance, keeping daily logs of prisoner activities.
  • Searched inmates and cells for contraband and confiscated unauthorized items.
  • Took prisoners into custody and escort to locations within and outside of facility, such as visiting room, courtroom and airport.
  • Assigned duties to inmates, provided instructions as needed.
  • Screened visitors and explained facility policies and requirements prior to entry.
  • Conducted periodic inspections in compliance with fire, safety and sanitation guidelines.
  • Responded to legitimate questions, concerns and requests.
  • Inspected mail for presence of contraband.

Medical Assistant

Central FL ENT
01.2017 - 11.2019
  • Assisted with patient intake, ensuring accurate medical histories and documentation.
  • Managed appointment scheduling, optimizing patient flow and reducing wait times.
  • Performed routine clinical procedures, maintaining high standards of patient care and safety.
  • Supported healthcare providers during examinations, enhancing efficiency and patient comfort.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
  • Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.

CUSTOMER SERVICE ASSOCIATE

Rooms To Go
01.2015 - 01.2017
  • Utilized automated systems to log and retrieve call information.
  • Greeted customers by name and displayed respectful attitude, helping develop rapport with customer base and build lasting relationships.
  • Addressed customers courteously using suitable methods and problem-solving skills.
  • Followed up with customers regarding product functionality and overall satisfaction.
  • Responded to telephone inquiries and complaints following standard operating procedures.
  • Remained open to feedback from supervisor and peers to build and improve skills set.

Education

High School Diploma -

Lake Gibson
Lakeland, FL
05.2013

Medical Assistant

Everest University
Lakeland, FL
01-2017

Skills

  • Teamwork and collaboration
  • Willing to learn
  • Attention to detail
  • Team leadership
  • Customer service
  • Issue resolution
  • Time management
  • Friendly and courteous
  • Excellent communication
  • Detail-oriented
  • Punctual and reliable
  • Work prioritization
  • Sorting and organizing
  • Order fulfillment
  • Reliable team player
  • Procedure assistance
  • Compassionate caregiver

Timeline

FULFILLMENT ASSOCIATE

Amazon
11.2020 - 06.2024

CORRECTIONAL OFFICER

Florida Department Of Corrections
11.2019 - 11.2020

Medical Assistant

Central FL ENT
01.2017 - 11.2019

CUSTOMER SERVICE ASSOCIATE

Rooms To Go
01.2015 - 01.2017

High School Diploma -

Lake Gibson

Medical Assistant

Everest University

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