I am an organized and dependable candidate that has been successful at managing multiple priorities. I also possess a positive attitude and have a willingness to take on added responsibilities to meet the goals of an agency.
Overview
6
6
years of professional experience
Work History
Child Welfare Specialist
Oklahoma Human Services
09.2022 - Current
Screen and analyze reports regarding suspected abuse and neglect that are received by the statewide Oklahoma Child Abuse and Neglect Hotline.
Gathers sufficient information from reporters to make decisions about the alleged abuse or neglect.
Documents and processes reports received at the hotline in the child abuse and neglect information system (KIDS).
Determines if the allegations reported require an emergency response. Then, notifying district child welfare services personnel immediately if an urgent response is warranted.
Social Services Specialist II
Oklahoma Human Services
10.2020 - 01.2022
Interviewed clients to determine eligibility for SNAP, child care, and medical benefits.
Managed a tremendous caseload.
Processed cases timely.
Documented information regarding household composition, income, and shelter expenses.
Provided community resources to clients.
Hostess
BJ's Restaurant and Brewhouse
05.2018 - 01.2019
Managed conflict resolution in a fast-paced environment.
Paid close attention to detail.
Performed more than one task or activity simultaneously.
Conducted oneself in a professional manner.
Accommodated a diverse group of people.
Education
Bachelor of Arts - Sociology-Human Services
University of Central Oklahoma
Edmond, OK
05-2020
Skills
Critical thinking
Active listening
Verbal and written communication
Punctuality
Timeline
Child Welfare Specialist
Oklahoma Human Services
09.2022 - Current
Social Services Specialist II
Oklahoma Human Services
10.2020 - 01.2022
Hostess
BJ's Restaurant and Brewhouse
05.2018 - 01.2019
Bachelor of Arts - Sociology-Human Services
University of Central Oklahoma
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