Lindsy Burk
Fenton
Summary
Highly organized and detail-oriented professional with strong work ethic and dedication to achieving goals. Skilled at developing and maintaining documentation systems, managing calendars and preparing reports. Knowledgeable in project management principles, business processes and customer service best practices.
Overview
9
9
years of professional experience
Work History
Wedding and Event Floral Coordinator
Blumz
03.2023 - 02.2024
- Coordinated cross-functional teams, resulting in seamless project execution and enhanced outcomes.
- Evaluated operational practices and identified improvement opportunities to develop revisions for systems and procedures.
- Managed project timelines for successful completion, ensuring milestones were met and deadlines were adhered to.
- Enhanced customer satisfaction by responding promptly to inquiries and addressing concerns professionally.
- Increased efficiency by streamlining coordination processes and implementing new organizational systems.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Assisted in the development and implementation of marketing initiatives to promote store events and special promotions.
- Generated new sales leads to achieve and exceed monthly sales goals.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming environment.
Kitchen/Retail Store Manager
Runyan Lake Food Center
05.2022 - 02.2023
- Managed store organization, maintenance and purchasing functions.
- Managed inventory control processes to restore back stock, control costs and maintain sales floor levels to meet customer needs.
- Submitted reports to owner to aid in business decision-making and planning.
- Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
- Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
- Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
Secondary Marketing Intern
Mortgage Center, LLC
01.2020 - 05.2022
- Used coordination and planning skills to achieve results according to schedule.
- Collaborated with team members to achieve target results.
- Used Microsoft Word and other software tools to create documents and other communications.
- Carried out day-to-day duties accurately and efficiently.
- Developed and maintained courteous and effective working relationships.
Security Officer
Allied Universal Security Services
04.2015 - 01.2020
- Reduced incident response times by implementing efficient emergency procedures and collaborating with local law enforcement agencies.
- Analyzed and produced course-of-action reports and escalated issues outside scope of expertise to management.
- Gathered information, identified, and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
- Evaluated the effectiveness of existing security measures by conducting regular audits on systems, processes, and incident reports to identify areas for improvement.
- Enhanced security measures by staying up-to-date on industry best practices, attending training sessions, and obtaining relevant certifications.
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
Education
Associates - General Studies
Macomb Community College
Warren, MI12-2021
Associates - Culinary Arts
Genesee Area Skill Center
Flint, MI05.2008
High School Diploma -
Fenton Senior High School
Fenton, MI05.2008
Skills
- Meticulously detail-oriented
- Customer Relations
- Staff Management
- Training and mentoring
- Event Planning
- Administration and Operations
Timeline
Wedding and Event Floral Coordinator
Blumz
03.2023 - 02.2024
Kitchen/Retail Store Manager
Runyan Lake Food Center
05.2022 - 02.2023
Secondary Marketing Intern
Mortgage Center, LLC
01.2020 - 05.2022
Security Officer
Allied Universal Security Services
04.2015 - 01.2020
Associates - General Studies
Macomb Community College
Associates - Culinary Arts
Genesee Area Skill Center
High School Diploma -
Fenton Senior High School