Lindsy Sims
Allen,TX
Summary
A dynamic Director of Sales looking to grow my professional career as an Executive Director with Oxford Senior Living. I excel in providing unmatched guidance and support to families that directly reflect exceeding sales goals.
Overview
18
18
years of professional experience
Work History
Director of Sales
Oxford Senior Living
03.2023 - Current
- Meet and exceed sales goals by building meaningful relationships and trust with future prospect families.
- This calendar year 42% of my tours converted to a sale.
- Built relationships with referral partners to establish long-term business growth.
- Toured the community with future prospect families after gathering discovery information to best personalize the process.
- Facilitate all paperwork prior to move in.
- Collaborated with upper management to implement continuous improvements to exceed team goals.
- Organized marketing events inside the community to attract professionals within the industry to the building.
Senior Living Advisor
Cardinal Senior Living Advisors
03.2022 - 03.2023
- Work independently with minimal supervision
- Serve clients and their families with knowledgeable, compassionate support at every stage of the moving process
- Built and cultivated long-term quality relationships by addressing needs and providing superior customer service
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
Account Manager, Marketing
Samson's Cleaning & Restoration
03.2014 - 01.2022
- Expanded sales 20% by facilitating client satisfaction while gaining new clientele
- Oversaw new business development and customer servicing.
- Built and strengthened long-lasting client relationships
- Managed book of business worth $2M across approximately 60 accounts
- Tracked key metrics and developed spreadsheets and data models.
- Listened attentively to client feedback and worked with service team to improve client satisfaction
- Addressed problems with accounting and billing to maintain and enhance client satisfaction
- Analyzed account details such as usage, sales data and client comments to enhance understanding of effectiveness and client needs
Marketing Specialist
Assisted Concepts
08.2006 - 02.2014
- Planned marketing initiatives and leveraged referral networks to promote business
- Responded to requests and scheduled appointments for property showings.
- Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
Education
Associate of Arts -
Collin County Community College
Plano, TX05.2002
Skills
- Self-Motivated
- Interpersonal Communication
- Teamwork and Collaboration
- Networking Events
- Territory Management
- Onsite Visits
- Professional Integrity
- New Business Generation
- Passionate on Customer Service
- Sales Pipeline Management
- Business Development
- CRM Tracking in Sherpa
Volunteer
- Volunteered events for Pajamas for Seniors including drives and health fairs
- Volunteered at residential care home, Assisted Concepts, hosting activities and pampering the residents
Timeline
Director of Sales
Oxford Senior Living
03.2023 - Current
Senior Living Advisor
Cardinal Senior Living Advisors
03.2022 - 03.2023
Account Manager, Marketing
Samson's Cleaning & Restoration
03.2014 - 01.2022
Marketing Specialist
Assisted Concepts
08.2006 - 02.2014
Associate of Arts -
Collin County Community College
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