Lindy Benoit
Mauldin,SC
Summary
Finance Representative with almost 20 years in both large and small private practice, ASC, and hospital locations. Expertise in insurance payment and recoupment practices. Implements best practices in order to meet month end and year end goals. Works well with both team members and management to resolve issues and meet company performance goals. Excellent data entry skills.
Overview
19
19
years of professional experience
Work History
CPP Finance Specialist
Advent Health
09.2021 - Current
- Researched and posted PLBs in a timely manner for completion before month end processes.
- Contacted insurances to immediately find resolutions for unknown payments and recoveries.
- Reviewed and submitted financial documentation and reports to support business financial goals and objectives.
- Supported other team members by assisting in research and posting alongside of my own duties.
- Assisted in special projects to contribute towards month end goals.
- Trained new employees on current team posting, practices and procedures.
- Developed and maintained strong knowledge of insurances and varying levels of nuances within each insurance.
- Met with team members to understand goals and recommend solutions to fit specific insurance posting needs.
- Conducted research to answer questions and handle issues using multiple systems and resources.
PFS Cash Apps Rep, Patient Account Services - Upst
Prisma Health
05.2011 - Current
- Posted payments manually and electronically
- Prepared daily electronic files through the use of Cash Management
- Researched and resolved missing and misapplied payments
- Researched and resolved PLB items
- Submitted reports for end of day processes
- Supported team members with research and posting alongside my own duties in order to meet month end goals.
- Prepared monthly reconciliation of bank accounts and took corrective actions on deviations.
- Identified process issues and made recommendations for improvement or correction.
- Reviewed and submitted financial documentation and reports to support end of month processes.
- Contacted insurances to immediately find resolutions for escalated issues.
Patient Finance Representative
Oaktree Medical Centre
03.2008 - 05.2011
- Posted insurance and patient payments.
- Discussed financial options with patients and provided informed suggestions.
- Prepared monthly reconciliation of bank accounts and took corrective actions on deviations.
- Reviewed and submitted financial documentation and reports to support month end goals.
- Contacted insurances to immediately find resolutions for missing or denied payments.
- Researched and resolved missing and misapplied payments.
- Researched and resolved PLBs.
- Performed coding and charge entry office visit and procedures to submit bills to insurances.
Patient Financial Representative
Pain Care Centers, Inc
07.2004 - 12.2007
- Posted insurance and patient payments.
- Discussed financial options with patients and provided informed suggestions.
- Prepared monthly reconciliation of bank accounts and took corrective actions on deviations.
- Reviewed and submitted financial documentation and reports to support month end goals.
- Contacted insurances to immediately find resolutions for missing or denied payments.
- Researched and resolved missing and misapplied payments.
- Researched and resolved PLBs.
- Performed coding and charge entry office visit and procedures to submit bills to insurances.
- Front office check in and check out
- Medical Records Management
- Provided Transcription services on an as needed basis.
Education
Bachelor of Arts - Humanities
Bob Jones University
Greenville, SC05.2004
Skills
- Financial Reporting
- Microsoft Office
- Effective Communication
- Deadline Oriented
- Industry Knowledge
- Training and Development
- Remote Work Capabilities
- Workflow Optimization
- Accuracy and Attention to Detail
- Adaptability and Flexibility
Timeline
CPP Finance Specialist
Advent Health
09.2021 - Current
PFS Cash Apps Rep, Patient Account Services - Upst
Prisma Health
05.2011 - Current
Patient Finance Representative
Oaktree Medical Centre
03.2008 - 05.2011
Patient Financial Representative
Pain Care Centers, Inc
07.2004 - 12.2007
Bachelor of Arts - Humanities
Bob Jones University
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