MS Word
LINDY GIBSON
HUMAN RESOURCE/MEDICAL BILLER
Norman,OK
Summary
Very dedicated and organized in the dad to day work. 12 Years of experience resolving complex issues, office setting, and troubleshooting problems for employees/patients. Learned how to resolve issues to complete assignments on time. Multi-tasking and completion of task with no supervision lead to the job roles. Starting out with this company as a data entry clerk then moved up to a HR role with many other titles (PT Scheduler, Medical Biller) due to the; self driven, fast learner, and problem-solver that lead getting the positions. Able to learn new thing fast and have very strong attention to detail. Having different job duties made learning to multi-task and work in a fast pace environment fun.
Overview
12
12
years of professional experience
1
1
year of post-secondary education
Work History
Human Resources Specialist/Medical Insurance Biller
Lifeline Home Health & Hospice
08.2011 - 07.2023
- Fielded employee inquiries related to insurance, pension plan, vacation, sick leave and employee assistance.
- Administered employee benefits programs and assisted with open enrollment.
- Developed disaster and recovery strategy to prepare company for hazardous weather conditions, nuclear accidents and terrorist attacks.
- Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency.
- Communicated with insurance providers to resolve denied claims and resubmitted.
- Familiar with EDI, sent secured files off monthly for Medicare.
- Trained new employees on programs and data entry software.
- Analyzed complex Explanation of Benefits forms to verify correct billing of insurance carriers.
- Familiar with insurance carrier and there terminology.
- Responsible for calls and concerns on average 50 employees on software issues.
Scheduling Coordinator
Lifeline Home Health & Hospice
08.2011 - 07.2023
- Managed Physical Therapist and Assistants to coordinate patient care.
- Proactively identified scheduling issues and developed quick solutions to promote efficiency and profitability.
- Managed daily scheduling conflicts to reduce operational backlogs and support full shift-coverage.
- Devised online scheduling resource to provide employees with real-time access to schedules and time-off requests.
- Created detailed calendars for staff members to support deadline management and milestone achievement.
- Processed referrals and set up new patients with correct therapist based on availability and particular specialties.
Education
Bachelor of Arts - Sociology
University of Science And Arts of Oklahoma
Chickasha, OK 01.2010 - 05.2011
Skills
Benefits Administration
undefinedSoftware
MS Excel
Timeline
Human Resources Specialist/Medical Insurance Biller
Lifeline Home Health & Hospice
08.2011 - 07.2023
Scheduling Coordinator
Lifeline Home Health & Hospice
08.2011 - 07.2023
Bachelor of Arts - Sociology
University of Science And Arts of Oklahoma
01.2010 - 05.2011
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