Lindy Havens
Colorado Springs,CO
Summary
Over 20 years of experience across all tiers of administrative service, caring for individuals in great need, including trauma and trafficking survivors.
Overview
23
23
years of professional experience
Work History
Executive Assistant
Lydia Discipleship Ministries
Colorado Springs, CO
01.2021 - 06.2025
- Delivered optimal administrative, customer service and case management support.
- Created and distributed training and content specific to supporting individuals recovering from childhood trauma.
- Answered telephone calls and emails from clients and counselors pertaining to highly sensitive situations.
- Updated and maintained databases with current information.
Executive Director
Reclaiming Hope
Colorado Springs, CO
01.2015 - 11.2019
- Set organization direction and developed strategies and tactics to fulfill mission.
- Maintained accountability for operational and fiscal integrity, effectively managing designated budget.
- Established strategic direction and goals to accomplish objectives.
- Recruited, trained, mentored, evaluated, coached, and managed staff members to ensure success in achieving their goals.
Trainer, Correspondence Department
Focus on the Family
Colorado Springs, CO
01.2007 - 01.2014
- Trained contact center staff in how to respond appropriately to incoming constituent phone calls, emails, letters, and forums.
Correspondence Department
Focus on the Family
Colorado Springs, CO
01.2002 - 01.2007
- Incoming and outgoing correspondence via phone, email and letter with Focus on the Family constituency
Education
Bachelor of Arts - Illustration, Intercultural Studies
Indiana Wesleyan University
Marion, IN04-2002
Skills
- Constituent communication
- Database management
- Project management
- Event coordination
- Case management
- Document preparation
Affiliations
- 8 years as a TCA room parent and frequent volunteer
- AWANA and Childcare volunteer at Woodmen Valley Chapel 2002 - 2024
Timeline
Executive Assistant
Lydia Discipleship Ministries
01.2021 - 06.2025
Executive Director
Reclaiming Hope
01.2015 - 11.2019
Trainer, Correspondence Department
Focus on the Family
01.2007 - 01.2014
Correspondence Department
Focus on the Family
01.2002 - 01.2007
Bachelor of Arts - Illustration, Intercultural Studies
Indiana Wesleyan University
Similar Profiles
Pamela BlairPamela Blair
Cash Application Specialist at Discipleship MinistriesCash Application Specialist at Discipleship Ministries
Catherine WilliamsCatherine Williams
Personal Assistant at Christ Discipleship MinistriesPersonal Assistant at Christ Discipleship Ministries
Heather NeustadterHeather Neustadter
Counselor, Program Director, Founder at Parakaleo Discipleship MinistriesCounselor, Program Director, Founder at Parakaleo Discipleship Ministries
Chris CochraneChris Cochrane
Senior Account Executive at McKesson Medical-SurgicalSenior Account Executive at McKesson Medical-Surgical
Tyler EdwardsTyler Edwards
IT Specialist (25U Signal Operations Support Specialist) – Army Reserve Aviation at United States Army ReservesIT Specialist (25U Signal Operations Support Specialist) – Army Reserve Aviation at United States Army Reserves