Lindy Lewis
American Fork,UT
Summary
Goal-oriented Bookkeeper with a strong vision for organizational success. Skilled in financial reporting, book balancing, and regulatory compliance. Expertise in customer service and needs analysis. Efficiently handles routine and complex issues, resolves concerns, promotes new products, and achieves sales objectives.
Overview
21
21
years of professional experience
Work History
Senior Accountant/Administrator
Company Vitals
Lehi, UT
05.2018 - 06.2021
- Created new procedures for more efficient workflow within the department.
- Prepared monthly financial statements, including balance sheets and income statements.
- Developed strategies to improve accounting systems and processes.
- Prepared monthly financial reports for management review.
- Monitored accounts payable activity to ensure accuracy and timeliness of payment processing.
- Trained staff members on proper use of accounting software applications.
- Completed month-end and year-end close procedures and reconciled bank accounts.
- Managed daily closing, reporting and reconciliation functions.
Ritz Carlton Customer Care Home Agent
Marriott International, Inc.
Midvale, UT
01.2016 - 06.2017
I worked as a highly trained customer service representative to complete and book reservations for Ritz Carlton and Marriott properties. My team accommodated about 20 properties as in-house reservation specialists. I worked primarily from home and occasionally at the reservation center.
Bartender/Server/Head Server
Outback Steakhouse
Orem, UT
01.2010 - 10.2014
I was trained as the head server, which was assigned the most tables for the night. Duties of the head server included balancing the books according to the credit card, cash, and other transactions for the day. I had to electronically submit all documentation of the day's balances to headquarters. I also worked as a bartender. Duties included preparing drinks, serving drinks, serving food, balancing the bar till, and tending to all customers in the bar and lounge areas. I was fast, efficient, and friendly as a server. All managers could rely on me to balance the books correctly at the end of the night. I was also trusted to record the daily sales in the computer program.
Server/Head Server
Outback Steakhouse
Sparks, NV
03.2007 - 08.2009
I worked as the head server and accommodated to all of the customers needs as a server. I also balanced the books at the end of the night and made certain that all sales were processed and recorded for the day. All of the bookkeeping duties very similar to the Outback in Orem, UT.
Bookkeeper/Service Desk Night Manager
Broulim's
Rexburg, ID
08.2000 - 06.2001
During this time I had duties which included: bookkeeping, accounting, management of the service desk, supervisor, and balancing the sales for each day. I worked in the office when I was scheduled as the bookkeeper. Additionally I worked at the service desk supervising at night, and attending to customer needs.
Education
Associate of Arts - General Studies
Brigham Young University-Idaho
Rexburg, ID2000
High School Diploma -
Bingham High School
South Jordan, UT1998
Skills
- Effective time management
- Customer service
- Superior attention to detail
- Exceptional organization
- Exceptional communication skills
- Financial reporting
- Bookkeeping
- Documentation abilities
- Reporting abilities
- Regulatory compliance understanding
- Account management expertise
- Customer follow-up
- Client Relations
- Operations Management
Timeline
Senior Accountant/Administrator
Company Vitals
05.2018 - 06.2021
Ritz Carlton Customer Care Home Agent
Marriott International, Inc.
01.2016 - 06.2017
Bartender/Server/Head Server
Outback Steakhouse
01.2010 - 10.2014
Server/Head Server
Outback Steakhouse
03.2007 - 08.2009
Bookkeeper/Service Desk Night Manager
Broulim's
08.2000 - 06.2001
Associate of Arts - General Studies
Brigham Young University-Idaho
High School Diploma -
Bingham High School
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