Summary
Overview
Work History
Education
Skills
Websites
Certification
Timeline
Generic

Lindy Mansfield

Salt Lake City,UT

Summary

12 yrs. of experience working in Human Resources. Extensive knowledge and experience working in healthcare and supporting various business lines including; Business Administration, Continuum of Care, Clinical Shared Services, Clinical Programs, Community Health, Compliance, Finance, Foundation, Human Resources, Marketing/Comm, Children's Health, SelectHealth, Information Systems. Multi-faceted human resources professional with expertise in: Strategic Planning - Continuous Improvement - Budget & Cost Control - Talent Acquisition - Employee Relations - Employment Law- Diversity & Inclusion - Project Management - Employee Engagement - Leadership Development - Performance Management - Workforce Management - Benefits & Compensation - Integrating Policies and Best Practices Adept at training managers to improve employee relations, increase understanding of legal requirements and effectively motivate employees and strengthen relationships at all levels. Articulate, inspiring and hands-on leader with strengths in program management, process improvement and data analytics. Forward-thinking, results-driven and focused on facilitating relationships and collaboration between diverse employees and departments in order to accomplish common goals. Well-qualified [Job Title] with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges. Oversee well-organized and efficient HR operations by balancing organizational targets with compliance and employee demands. Focused on maximizing resource utilization and enhancing performance with forward-thinking approaches. Solid background of improving collaboration and consensus across [Industry] company environments.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Employee Relations Consultant

Intermountain Healthcare
03.2023 - Current
  • Reduced workplace conflicts by conducting thorough investigations and mediating disputes between employees and management.
  • Served as a trusted adviser to executive leadership, providing guidance on complex employee relations matters and contributing to strategic workforce planning initiatives.
  • Collaborated with HR leadership to develop competitive compensation packages that attracted top talent while maintaining budgetary guidelines.
  • Developed comprehensive onboarding programs that ensured new hires felt welcomed and supported in their roles.
  • Partnered with legal counsel to ensure company policies adhered to federal, state, and local employment laws and regulations.
  • Conducted regular compliance audits of employment records, minimizing legal risks associated with workforce management.
  • Answered management and employee questions, interpreted contracts and resolved issues.
  • Devised robust training programs to strengthen investigatory skills, legal understanding, and motivational strategies.
  • Completed in-depth investigations into issues pertaining to discipline and grievance management and recommended strategies.
  • Mediated discussions between employer and employee representatives in attempt to reconcile differences.
  • Oversaw investigations into discrimination, sexual harassment or other workplace claims.
  • Improved case resolution rates by conducting thorough investigations and utilizing effective interviewing techniques.
  • Reduced potential litigation risks by conducting thorough research and providing preemptive solutions to clients.
  • Advised executive teams on proper corporate governance practices, minimizing legal exposure and liability.
  • Collaborated with cross-functional teams to develop comprehensive risk management strategies for organizations.

Solutions Center Consultant

Intermountain Healthcare
02.2023 - 04.2024
  • Monitored system performance regularly to identify trends or potential issues before they escalated into major problems.
  • Enhanced customer satisfaction by efficiently resolving technical issues and providing expert advice on software solutions.
  • Created custom reports using advanced analytics tools for internal and external stakeholders, enabling data-driven decision-making processes.
  • Evaluated competitor offerings to stay informed on industry developments, allowing the company to maintain a competitive edge.

Human Resources Talent Advisor

Intermountain Healthcare
01.2017 - 02.2023
  • HR Advisor providing knowledge and expertise to 9 recruiters whom oversee the hiring of over 3,000 positions a year
  • Provide leadership support and training to recruiters to improve staffing issues and retention among various business lines.
  • Served as a trusted advisor to clients, offering guidance on best practices in recruitment and talent management.
  • Provided ongoing training opportunities for internal team members, expanding professional skillsets in alignment with industry advancements.
  • Conducted performance reviews of placed candidates, offering constructive feedback to support continuous growth and career advancement.
  • Reduced time-to-fill rates for key positions by proactively sourcing and engaging with top talent.
  • Delivered comprehensive reports on recruitment metrics, identifying areas for improvement and implementing targeted solutions.
  • Collaborated with hiring managers to develop job descriptions that accurately reflected position requirements.
  • Negotiated competitive salary packages, balancing company budget constraints with candidate expectations to secure top talent.
  • Implemented innovative sourcing strategies to attract high-quality candidates from diverse backgrounds.
  • Optimized recruiting processes by implementing applicant tracking systems and other productivity tools.
  • Increased retention rates by conducting thorough candidate assessments and aligning individual talents with appropriate opportunities.
  • Enhanced candidate experience by streamlining the recruitment process and providing timely feedback.
  • Leveraged data-driven insights to refine talent acquisition strategies and support informed decisionmaking.
  • Identified and created recruitment and administrative performance metrics and data to analyze trends, drive change, and assess progress.
  • Analyzed recruiting metrics to share reports and recommendations with stakeholders.
  • Collaborated with human resources and outside counsel to protect company from legal claims.
  • Handled multiple mergers and acquisitions successfully, ensuring seamless transitions during complex transactions.
  • Monitored state and federal regulations to keep company up to date with changing laws.
  • Directed and supported staff with business registrations and other legal requirements.

Talent Acquisition Sr. Recruiter

Intermountain Healthcare
01.2013 - 01.2017
  • Source candidates for hard to fill positions to increase candidate pool and ensure diversity metrics are being met
  • Performs full cycle recruitment for Intermountain Healthcare's Business/IT portfolio including the following areas; Accounting, Finance, Compliance, Communications, Human Resources, Project Management, Marketing, Outreach Services, Real Estate and Quality Improvement.

Human Resources Generalist

Intermountain Healthcare
01.2011 - 01.2013
  • Recruits top talent including screening candidates, resume review, reference checks, job offers
  • Verifies employment, licensure, and ensures compliance with all Federal and State laws
  • Coordinates employee engagement activities and events.
  • Maintained up-to-date records of employee information in HRIS system ensuring accurate reporting and data-driven decisionmaking.
  • Provided guidance to managers and employees on talent management, payroll, FMLA and benefits.
  • Served as a liaison between employees and management, addressing concerns or questions to promote open communication and maintain trust.
  • Facilitated criminal background check process for new hires.
  • Collaborated with payroll to complete and upload pay data and worked with managers to support proper wage and hour compliance.
  • Handled new-hire orientation and basic recruiting tasks for best-in-class talent identification.
  • Improved operational processes resulting in productivity increase in HR department.
  • Coached managers through employee engagement, documentation, discipline and performance improvement plans.

Executive Assistant to CFO

Intermountain Healthcare
01.2010 - 01.2011
  • Extracted financial data from CPR+ software for data trends, benchmarks and AR analysis
  • Developed quarterly finance presentations for internal and external audiences
  • Served on Foundation Committee, generating employee engagement events and leveraging.

Marketing & Public Relations Manager

Utah Restaurant Association
01.2009 - 01.2010
  • Trained ProStart Educators throughout Utah regarding curriculum and educator resources
  • Certified Servsafe Instructor/Proctor - Administered weekly trainings and proctored exams
  • Trained all new hires and business clients on URA processes and policies.

Education

Bachelor of Science - Mass Communications & Public Relations

University of Utah
Salt Lake City, UT
01.2008

Italian Language & Literature -

Dante Alighieri
01.2005

Skills

  • Assertiveness
  • Employment law knowledge
  • Labor Relations
  • Dispute Mediation
  • Disciplinary action management
  • Coaching and Mentoring
  • Labor law knowledge
  • Dispute Resolution
  • Procedure Implementation
  • Cross-Functional Collaboration
  • Succession Planning
  • Complaint Handling
  • Performance Management
  • Policy Interpretation
  • Contract Negotiation

Certification

  • SHRM PHR Certification
  • Recruiter Academy Certification

Timeline

Employee Relations Consultant

Intermountain Healthcare
03.2023 - Current

Solutions Center Consultant

Intermountain Healthcare
02.2023 - 04.2024

Human Resources Talent Advisor

Intermountain Healthcare
01.2017 - 02.2023

Talent Acquisition Sr. Recruiter

Intermountain Healthcare
01.2013 - 01.2017

Human Resources Generalist

Intermountain Healthcare
01.2011 - 01.2013

Executive Assistant to CFO

Intermountain Healthcare
01.2010 - 01.2011

Marketing & Public Relations Manager

Utah Restaurant Association
01.2009 - 01.2010

Bachelor of Science - Mass Communications & Public Relations

University of Utah

Italian Language & Literature -

Dante Alighieri
Lindy Mansfield