Lindy Moreno
Royse City,TX
Summary
Dynamic professional with a proven track record at La Imperial Taqueria, excelling in exceptional customer service and adept cash handling. Fostered a positive team environment, seamlessly resolved guest complaints, and enhanced dining experiences. Demonstrated strong work ethic and leadership, significantly contributing to operational excellence and customer satisfaction.
Overview
7
7
years of professional experience
Work History
Server
Arboleda's Mexican Grill
04.2022 - Current
- Adhered to safe work practices, food safety regulations, and corporate guidelines.
- Maintained positive team environment by encouraging teamwork and respect in accordance with company mission.
- Resolved guests complaints while maintaining positive customer environment.
- Managed cash handling procedures, reconciling daily sales reports, and maintaining accurate records for financial reporting purposes.
- Developed strong relationships with guests, addressing complaints promptly and ensuring a positive dining experience.
Front of House Manager
La Imperial Taqueria
06.2018 - 10.2021
- Maintained positive team environment by encouraging teamwork and respect in accordance with company mission.
- Adhered to safe work practices, food safety regulations, and corporate guidelines.
- Addressed guest concerns and resolved all issues to guests' satisfaction.
- Performed cash handling activities and secured nightly bank deposits.
- Managed day-to-day FOH operations to drive quality, standards, and meet customer expectations.
- Resolved guests complaints while maintaining positive customer environment.
- Demonstrated leadership by keeping up with cleanliness and organization and delegating roles to employees.
Education
Shafter High School
Shafter, CA05.2021
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Cleanliness standards
Languages
Spanish
Native or Bilingual
Timeline
Server
Arboleda's Mexican Grill
04.2022 - Current
Front of House Manager
La Imperial Taqueria
06.2018 - 10.2021
Shafter High School
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