Lindy C. Hall

Work History

International Paper

Port Wentworth, GA

09.2019 - Current

Researched database failures and collaborated with operations team to resolve problems.
Reviewed processing errors and helped track down root causes.
Improved team output by improving processes to eliminate operational bottlenecks.
Observed packing operations to verify conformance to specifications.
Frequently inspected production area to verify proper equipment operation.
Collected, arranged and input information into database system.
Educated staff on organizational mission and goals to help employees achieve success.
Gathered, organized and input information into digital database.
Maintained overall safe work environment with employee training programs and enforcement of safety procedures.

Molly Mcguire

Savannah, Georgia

03.2016 - 09.2019

Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
Cultivated warm relationships with regular customers.
Explained menu items and suggested appropriate options for food allergy concerns.
Worked with POS system to place orders, manage bills and handle complimentary items.
Kept register accurate through correct billing, payment processing and cash management practices.
Checked identification for minimum age for sale of alcoholic beverages.
Used slow periods to restock supplies, ice, trays and delivery bags.
Answered customers' questions, recommended items and recorded order information.
Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
Checked guests' identification before serving alcoholic beverages.
Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.

THE DINER ON ABERCORN

Savanna, GA

01.2015 - 01.2017

Trained new waiters on customer service expectatons, safety procedures, propper food handling, and restaurant protocals ∙ Maintain a clean work inviroment ∙ Delivered exceptional, friendly, and fast service
Accurately recorded orders to serve food and beverages that exceed customer expectations ∙ Assisted customers with making menue choices in an informative helpful fashion ∙ Work independantly and as a team ∙ Anticipated and adressed customers needs ∙ Operate P.O.S system.
Enforced company policies and regulations with employees.
Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
Evaluated employee skills and knowledge regularly, training and mentoring individuals with lagging skills.
Kept employees operating productively and working on task to meet business and customer needs.
Maintained safe working environment by observing safety procedures, policies and regulations.

VIDEO WAREHOUSE

Albany, GA

01.2013 - 01.2015

Balance cash drawer at the open and close of business ∙ Daily bank deposits
Operate cash register
Customer service/answer phone ∙ File reciepts/invoices ∙ Invoice inventory control ∙ Prepare new arrival movies ∙ Update outdoor marquee weekly
Facilitated training for associates through daily coaching and regular performance appraisals.
Maintained team flexibility and embraced change to adapt within dynamic markets.
Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
Built strong relationships with customers through positive attitude and attentive response.

PERDUE

Laurel Hill, NC

01.2010 - 01.2013

Sanitized chicken houses
Maintained lighting system ∙ Maintained water levels and distributed feed ∙ Gathered deceased chickens & culls
Maintained current knowledge of industry regulations and legislation to amend policies and promote compliance.
Promoted harmonious working climate to boost morale and productivity.