Lindye Brown
Plano,TX
Summary
Dedicated professional with a strong background in project management and customer service, transitioning to education to support young learners in a faith-based environment. As a Project Manager for a custom home builder, coordinated multifaceted teams and timelines to deliver high-quality results on budget, honing organizational skills essential for classroom assistance. Excelled as a Customer Service Representative at Ferguson, resolving inquiries with empathy and efficiency, building rapport similar to fostering student relationships. Served as Executive Assistant to a hotel General Manager, managing schedules and communications to ensure seamless operations, demonstrating multitasking abilities ideal for supporting lower school teachers and promoting a nurturing, Christian-centered community.
Overview
12
12
years of professional experience
Work History
Client Services/Showroom Sales Representative
Ferguson
07.2021 - 05.2023
- Contributed to event marketing, sales and brand promotion.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Developed, maintained and utilized diverse client base.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
Project Manager
Austin Homes
01.2013 - 06.2021
- Oversaw all aspects of custom home construction from lot selection to drafting listing description when the projects are completed.
- Drafted and prepared complex construction budgets, including evaluating job costs throughout the construction process.
- Selected interior design finishes and fixtures for homes and provide detailed working drawings for subcontractors.
- Worked with architect on floor plan design, electrical plans and cabinet layout.
- Ordered materials for construction including doing material take-offs, and assists with the construction schedule.
Executive Assistant to General Manager
The Grand Hyatt Seattle
06.2011 - 12.2012
- Supported business and hospitality needs of corporate partners and staff during meetings and company events.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Handled logistics, catering, agendas and travel arrangements for meeting and event planning for board of directors, president and executive vice president.
- Upheld strict timetables by maintaining accurate, balanced calendars.
- Promoted team productivity by keeping supplies organized and well-stocked.
Education
Master of Commerce - Tourism And Hospitality Management
University of New South Wales
Sydney, Australia08-2009
Bachelor of Science - Business Administration
University of Floirda
Gainesville05-2008
Skills
- Project-based learning
- Encouraging participation and inclusivity
- Task prioritization
- Time management
- Organizational skills
- Adaptability
- Reliability
- Strong work ethic and dependable
Timeline
Client Services/Showroom Sales Representative
Ferguson
07.2021 - 05.2023
Project Manager
Austin Homes
01.2013 - 06.2021
Executive Assistant to General Manager
The Grand Hyatt Seattle
06.2011 - 12.2012
Master of Commerce - Tourism And Hospitality Management
University of New South Wales
Bachelor of Science - Business Administration
University of Floirda