Dedicated and self-motivated professional committed to delivering exceptional results independently. Adaptable and diligent individual with a strong desire for continuous growth and development. Thrives in collaborative environments, contributing effectively towards shared objectives. Possesses a solid background in community and social services, holding a Bachelor of Arts in Secondary Education and Teaching from Morningside College. Skilled at cultivating meaningful connections and building lasting partnerships.
Overview
8
8
years of professional experience
Work History
Account Project Manager
EVER GREEN SODDING & LANDSCAPING, INC.
04.2021 - Current
Project and Account Manager
Work one on one with clients, setting up meetings, discussing what their vision is for their outside landscaping.
Design basic landscaping for clients while continuing communication for any changes that may request.
Create estimates for personal clients as well as for major companies (these estimates could be upward to $500,000).
Create job sheets for crew members to have in the field for each project.
Order supplies (plants, hardscapes, trees, etc.) for projects while maintaining a PO system to track for accounts receivable.
Work one on one with building companies for their spec homes to ensure they had not only the required landscaping (trees, sod, etc.) but also designed landscaping.
Answer phones, take messages, transfer calls to correct offices.
Track hours, materials used, labor, to accurately invoice clients and builders.
Work with D.R. Horton to track their PO’s, work, estimates, invoices, and additional labor requested.
Currently learning Aspire; creating properties, opportunities, estimates, and tracking jobs.
Competition Coach
Sapphire Gymnastics
05.2019 - Current
Create lesson plans
Research new drills and stations to improve skills and teach new skills
Coach gymnasts
Communicate with parents
Cover classes when other coaches are out of town for competitions
Conduct quarterly testing of gymnasts
Stay up to date on required courses (concussion protocol, safe sport, etc.)
Permit Coordinator
Century Communities, Inc. (NYSE:CCS)
01.2021 - 06.2021
Worked with engineer and architect to secure plans and site plans
Obtained required energy documents
Filed necessary paperwork with numerous municipalities
Documented process to ensure all digs stay on schedule
Tracked when foundations are ready for gas install
Submitted paperwork
Communicated with superintendents regarding issues with installs
Requested MPE’s and all required paperwork for final inspections and submitted to cities
Corresponded with multiple cities for temporary CO’s and CO’s
Starts & Permit Coordinator
D.R. Horton
09.2017 - 02.2021
Client Care Coordinator – Worked one on one with clients before, during, and after the build process, liaison between the client and superintendents, organized and scheduled appointments, created email drafts, and client hand out information, worked directly with superintendents.
Warranty Coordinator – Communicated with homeowners involved with warranty issues, worked directly with subcontractors for scheduling, maintained consistent contact with homeowners.
Land Acquisition – Connected with land owners to purchase lots, organized numerous legal documents, worked with client to ensure smooth transition process of land.
Permit Coordinator – Works with engineer and architect to secure plans and site plans, obtains required energy documents, files necessary paperwork with numerous municipalities, documents process to ensure all digs stay on schedule. Tracks when foundations are ready for gas install, submits paperwork, communicates with superintendents regarding issues with installs. Requests MPE’s and all required paperwork for final inspections and submits to cities. Corresponds with multiple cities for temporary CO’s and CO’s.
Starts Coordinator – Conveys with architect needed plans or pulls required pages from 80-page plan to create required plan, works with engineer for site plan, requests energy documents, submits permit paperwork. Works with numerous computer systems for uploading documents, tracking build process. Continues with permit coordinator tasks as well.
Education
Bachelor of Arts - BA - Secondary Education and Teaching
Morningside University
01.2012
Skills
Customer service excellence
Administrative support
Effective communication
Collaborative teamwork
Client relations management
Professional writing skills
Project coordination
Detail-oriented analysis
Professional writing
Operational efficiency
Proficient in Microsoft Office
Flexible in dynamic environments
Behavioral support strategies
Client support
Customer engagement management
Strong organizational abilities
Fostering a positive work culture
Timeline
Account Project Manager
EVER GREEN SODDING & LANDSCAPING, INC.
04.2021 - Current
Permit Coordinator
Century Communities, Inc. (NYSE:CCS)
01.2021 - 06.2021
Competition Coach
Sapphire Gymnastics
05.2019 - Current
Starts & Permit Coordinator
D.R. Horton
09.2017 - 02.2021
Bachelor of Arts - BA - Secondary Education and Teaching