Results-driven Senior Area Manager with expertise in project management, data analysis, and process improvement. Successfully enhanced operational safety by 30% and improved inventory accuracy by 15% through effective change management strategies.
Overview
5
5
years of professional experience
Work History
Senior Area Manager II
Amazon
Suffolk, USA
01.2024 - Current
Directed daily receive dock and stow operations, managing 90-100 associates per shift, leveraging project management tools and performance metrics to exceed volume targets of 300K+ units daily.
Streamlined workflows by applying change management strategies and operational excellence frameworks, reducing hold times and increasing efficiency.
Utilized ERP systems (ATLAS & KIBANA), Power BI, and data-driven insights to optimize resource allocation, improving inventory accuracy by 15%.
Developed and executed labor strategies, applying strong analytical skills and decision-making to maximize productivity during peak seasons.
Mentored and coached associates, strengthening supervisory experience and fostering leadership development for future managers.
Partnered with cross-functional stakeholders using Microsoft Teams and SharePoint to communicate KPIs and implement strategic initiatives.
Enhanced compliance and safety by aligning workflows with industry regulations and quality standards, driving a 30% improvement in operational safety.
Monoshell Team Lead
Howmet Aerospace
Hampton, USA
01.2021 - 01.2024
Directed a team of 30-40 associates, promoting safety, engagement, and productivity through strong leadership and communication skills.
Spearheaded process enhancements that improved dock-to-stow flow, reducing operational delays and boosting throughput.
Leveraged Power BI and ERP data to identify process gaps, driving improvements in resource allocation and increasing stow productivity by 20%.
Designed and implemented a preventative maintenance plan, reducing equipment downtime by 30% and improving operational continuity.
Delivered actionable reports with data-driven insights to senior leadership, enabling better decision-making.
Championed a culture of mentoring and professional development, improving team technical expertise and leadership readiness.
Ensured compliance with quality standards and industry regulations while fostering continuous improvement practices.
Education
B.S. - Business Administration
Livingstone College
Salisbury, NC
Skills
Project Management Tools (Asana, SharePoint, Microsoft Teams)
Heavy Equipment Operator II / Acting Supervisor at Waste Management, Hampton, VAHeavy Equipment Operator II / Acting Supervisor at Waste Management, Hampton, VA