Linesha Everett
Union City,TN
Summary
Dynamic EVS Supervisor with a proven track record at Baptist Memorial Hospital Union City, enhancing patient satisfaction through exceptional environmental services and sanitation practices. Skilled in workplace safety and team building, I've led improvements in efficiency and service quality, fostering a culture of continuous professional development and collaboration.
Overview
9
9
years of professional experience
Work History
EVS Supervisor
Baptist Memorial Hospital Union City
10.2024 - Current
- Addressed customer concerns promptly, demonstrating commitment to exceptional service delivery in all aspects of environmental services management.
- Evaluated employee performance regularly, providing constructive feedback for continuous improvement and professional development opportunities.
- Conducted regular inspections of facilities to ensure compliance with regulatory standards and maintain cleanliness levels.
- Enhanced patient satisfaction scores with thorough and consistent environmental sanitation practices.
- Collaborated with other department supervisors to ensure seamless integration of services in a healthcare setting.
- Improved EVS department efficiency by implementing new cleaning procedures and scheduling systems.
- Ensured proper maintenance of equipment by coordinating regular inspections, repairs, or replacements as needed for uninterrupted operation schedules.
- Participated in regular staff meetings to provide updates on EVS department progress, challenges, and successes while fostering a culture of open communication and collaboration.
- Managed daily operations of the EVS department, ensuring timely completion of tasks and optimal allocation of resources.
- Handled emergency situations calmly under pressure while directing staff response efforts effectively.
- Monitored industry trends to remain updated on the latest advancements in cleaning technology and techniques, ensuring continuous improvements to departmental processes.
- Mentored new employees on proper cleaning techniques, equipment use, and infection control measures, improving overall team performance.
- Developed and maintained a safe working environment by enforcing strict adherence to safety protocols and guidelines.
- Facilitated open communication among team members, fostering a positive work environment that encouraged collaboration and problemsolving.
- Trained and mentored all new personnel to maximize quality of service and performance.
- Increased employee performance through effective supervision and training.
- Completed schedules, shift reports, and other business documentation.
- Supervised team of housekeeping and janitorial workers to meet highest quality of cleanliness and safety standards.
EVS Housekeeper
Baptist Memorial Hospital Union City
04.2022 - Current
- Interacted with hospital staff, patients, and families to demonstrate good customer service techniques.
- Cleaned and disinfected patient exam rooms, surgery suites, and common areas to promote sanitary treatment and services environment.
- Enhanced cleanliness by thoroughly disinfecting high-touch surfaces in patient rooms and common areas.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Wore necessary personal protective equipment to minimize risks from hazardous materials, biohazards, and other harmful substances.
- Supported overall patient satisfaction by addressing their housekeeping concerns promptly and professionally.
- Reduced cross-contamination risks by properly disposing of hazardous waste materials according to facility guidelines.
- Practiced established infection control methods to reduce risks to patients, families, and medical staff.
- Completed daily tasks efficiently while adapting to the changing needs of the facility during peak periods or emergencies.
- Maintained open lines of communication with supervisors and colleagues, fostering teamwork and ensuring efficient department operations.
- Emptied trash cans and recycling bins to promote clean, sanitary environment, and reduce odors and debris.
- Demonstrated adaptability and flexibility by willingly adjusting work schedules or assignments as needed to meet the needs of the facility.
- Maintained a safe environment for patients and staff by adhering to infection control policies and procedures.
- Prioritized tasks based on urgency, ensuring prompt attention was given to critical areas requiring immediate attention.
- Ensured compliance with OSHA regulations through proper handling of biohazardous materials, chemical storage, and equipment maintenance practices.
- Demonstrated strong attention to detail, ensuring that all assigned areas met or exceeded the facility''s cleanliness standards.
- Collaborated with nursing staff to ensure timely room turnover for incoming patients, minimizing wait times.
- Provided exceptional customer service to both internal and external customers while maintaining professional demeanor at all times.
- Promoted a positive workplace culture by actively participating in team meetings, trainings, and performance evaluations.
- Improved workflow within the department by identifying opportunities for process improvement and sharing best practices with colleagues.
- Complied with applicable standards during cleaning of specialty areas such as labs, surgery suites, and labor and delivery rooms to maintain exceptional level of cleanliness.
Dietary Aide
The Waters of Union City
06.2015 - 04.2022
- Kept all kitchen areas clean, tidy and free of hazards.
- Served meals to residents in accordance with established schedules and dietary procedures.
- Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
- Coordinated with other dietary aides and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.
- Enhanced kitchen efficiency by maintaining a clean and organized workspace, ensuring timely meal production and delivery.
- Followed all food safety regulations while preparing meals for patients.
- Cleared tables and removed dishes, trays, and utensils from dining room to dishwashing area.
- Supported fellow team members during peak times by assisting with tasks such as dishwashing and restocking supplies, fostering a collaborative work environment.
- Assisted in the preparation of nutritious meals for patients with various medical conditions and dietary restrictions.
- Added food items, beverages, and utensils to trays and immediately delivered to correct rooms.
- Maintained strict levels of cleanliness for tables, floors, and prep areas.
- Ensured food safety compliance through proper storage, handling, and sanitation procedures, minimizing risk of contamination or illness.
- Improved patient satisfaction by providing high-quality meals tailored to their dietary needs and preferences.
- Maintained accurate records of patient meal orders to ensure appropriate distribution of meals according to individual requirements.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Provided exceptional customer service to patients and their families, addressing concerns and answering questions about dietary guidelines and restrictions.
- Collaborated with healthcare professionals to develop individualized meal plans based on patient needs, resulting in better health outcomes.
- Participated in regular team meetings to discuss performance goals, address challenges, and share best practices for continued growth and improvement.
- Participated in ongoing training programs to stay current on best practices in nutrition support services and foodservice operations.
Education
High School Diploma -
Union City High School
Union City, TN05-1997
Skills
- Workplace safety
- Waste management
- Scheduling coordination
- Environmental services
- Customer service
- Cleaning practices
- Cleaning and sanitation
- Customer service-focused
- Workload prioritization
- Training and mentoring
- Staff training and development
- Task assignment
- Team building
Timeline
EVS Supervisor
Baptist Memorial Hospital Union City
10.2024 - Current
EVS Housekeeper
Baptist Memorial Hospital Union City
04.2022 - Current
Dietary Aide
The Waters of Union City
06.2015 - 04.2022
High School Diploma -
Union City High School
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