Lineth Argueda
Ocala,FL
Summary
Experienced Customer Service Representative fluent in English and Spanish language. Professional employee dedicated to providing excellent service to current and new customers. Comfortable working in a fast-paced environment attending to customer service needs including incoming calls, product questions, issue resolution, and order processing.
Overview
2
2
years of professional experience
Work History
Key Holder
Hollister.Co
07.2023 - Current
- Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.
- Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
- Engaged with customers to build rapport and promote long-term loyalty for increased sales.
- Trained and supervised new employees to apply best practices in customer service and store operations.
- Managed store personnel by delegating tasks and supervising daily operations.
- Scheduled employees, prepared bank deposits, and drafted sales reports to keep daily processes running smoothly.
- Inspected stocks to identify shortages, replenish supply, and maintain consistent inventory.
- Implemented loss prevention strategies to minimize store shrinkage.
- Prepared and submitted reports to keep management informed of sales activities and progress.
- Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.
Brand Leader
Hollister.Co
01.2022 - 07.2023
- Researched and identified new opportunities for product and brand development.
- Developed and executed branding campaigns to educate target audiences on product features, benefits, and values.
- Maintained knowledge of current promotions and product features.
- Maintained clean, organized, and professional work environment.
- Greeted customers warmly and pleasantly answered inquiries.
- Worked with team to achieve sales goals for products.
- Provided exceptional customer service to drive satisfaction.
Brand Representative
Hollister.Co
07.2021 - 01.2022
- Assisted with daily opening and closing tasks to maintain clean, neat, and professional store.
- Completed floorsets, filled floor, and rang up customers.
- Communicated product value, quality, and style to educate and entice potential customers.
- Increased brand awareness through event marketing, demonstrations, sales, and brand promotion.
Education
Associate of Arts - Business Management
Miami-Dade College
Miami03.2025
High School Diploma -
Coral Reef Senior High
Miami, FL06.2023
Skills
- Manage Budgets
- Resource Management
- Safety Enforcement
- Cash Handling
- Train Employees
- Loyalty Programs
- Task Delegation
- Inventory Monitoring
Languages
Spanish
Native or Bilingual
Timeline
Key Holder
Hollister.Co
07.2023 - Current
Brand Leader
Hollister.Co
01.2022 - 07.2023
Brand Representative
Hollister.Co
07.2021 - 01.2022
Associate of Arts - Business Management
Miami-Dade College
High School Diploma -
Coral Reef Senior High
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