LINETTE ARROYO

Limo Driver

Frias Transportation

08.2011 - 05.2022

Enhanced customer satisfaction by providing timely and efficient transportation services for various events and occasions.
Maintained a high standard of vehicle cleanliness, ensuring a comfortable and luxurious experience for all passengers.
Assisted clients with luggage and personal belongings, demonstrating professionalism and excellent customer service skills.
Navigated through heavy traffic conditions while adhering to strict safety guidelines, ensuring the safe arrival of passengers at their destinations.
Developed strong rapport with clientele by consistently delivering exceptional service, leading to repeat business and positive word-of-mouth referrals.
Managed scheduling and route planning for multiple trips daily, resulting in maximized efficiency and prompt arrivals at all locations.
Conducted routine vehicle inspections before each trip to ensure proper functioning of all systems, leading to improved safety standards and reduced risk of breakdowns during transport.
Provided personalized assistance to passengers with special needs or requests, showcasing adaptability and commitment to quality service.
Communicated effectively with dispatchers regarding changes in schedule or delays due to unforeseen circumstances, allowing for appropriate adjustments as needed.
Utilized GPS navigation systems proficiently to determine the most efficient routes based on real-time traffic conditions, reducing overall travel time.
Developed strong relationships with local businesses and hotels, leading to a consistent stream of referrals for transportation services.
Increased company revenue by actively seeking new business opportunities through networking events or targeted marketing efforts.
Resolved passenger conflicts calmly and professionally by employing effective communication techniques that deescalated tense situations when necessary.