Linette Cole
Melbourne
Summary
Compassionate Medical Assistant with several years of hands-on experience, fast-paced environments, and adaptable to last-minute changes. Providing support to physicians, handling patient care tasks, skilled in recording vital signs, preparing patients for examination, and maintaining medical records with confidentiality and accuracy.
Overview
14
14
years of professional experience
Work History
CMA/Certified Medical Assistant
Health First Medical Group
Melbourne
03.2011 - Current
- Prepared exam rooms prior to patient visits; ensured that all necessary supplies were available.
- Verified appointment times with patients, preparing charts, pre-admission and consent forms.
- Maintained patient confidentiality in accordance with HIPAA regulations.
- Measured vital signs and took medical histories to prepare patients for examination.
- Collected urine samples from patients for drug screens or pregnancy tests when necessary.
- Administered injections, immunizations, medications, wound dressings and other treatments according to physician instructions.
- Educated patients about medications, procedures and physician's instructions.
- Obtained insurance authorizations for prescribed medications or treatments for patients in need of financial assistance programs.
- Assisted with patient admissions and discharges.
- Assisted with scheduling patient appointments and follow-up visits.
- Explained treatment procedures and physicians' instructions.
- Documented all activities accurately into electronic medical records system.
- Performed administrative duties such as scheduling appointments, answering phones, and filing paperwork.
- Answered patient calls promptly and directed inquiries to the appropriate department when needed.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Communicated with pharmacies for prescription refills on behalf of supervising physician.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Responded to patient callbacks and phone-in prescription refill requests.
- Kept facility stocked with necessary supplies, equipment and instruments.
- Ordered medical supplies from approved vendors based on predetermined budget parameters.
- Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
Education
Certified Medical Assistant
Everest College
Jacksonville, FL05-2010
High School Diploma -
Continental Academy
Florida City, FL07-2004
Skills
- Patient care
- Vital signs measurement
- Medication administration
- Electronic medical records
- Insurance authorization
- HIPAA compliance
- Appointment scheduling
- Supply management
- Preparing specimens and samples
Timeline
CMA/Certified Medical Assistant
Health First Medical Group
03.2011 - Current
Certified Medical Assistant
Everest College
High School Diploma -
Continental Academy
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